Erickson Senior Living · 3 months ago
Medicare Sales & Customer Service
Tinton Falls, NJ
Full-time
Onsite
Mid Level
$44K/yr - $47K/yr
3+ years expErickson Senior Living is a leading provider of senior living and health care services, and they are seeking a Medicare Sales Agent, also known as a Health Insurance Resource Manager. This role involves providing insurance resources to residents and their families, aiding them in understanding their benefits and making informed health care insurance choices.
Hospital & Health Care
Responsibilities
Review employer group coverage to aid the resident and/or family member to better understand their benefits
Be knowledgeable of all applicable CMS regulations and guidelines of specific Medicare Advantage Plans
Create sales events intended to allow new and existing Erickson residents to make sound choices about their health care insurance coverage needs
Assists residents in further evaluating their employer sponsored or other supplemental insurance options, during Open Enrollment
Conduct Erickson Advantage (EA) specific marketing activities utilizing CMS approved marketing materials
Complete all management required reports pertaining to prospect tracking and reporting
Provide prompt service, i.e., respond to general benefit questions; and resolve inbound questions and concerns in a timely manner
Provide feedback and escalations to senior management regarding necessary member care or coverage issues
Fully participate in Community resident prospecting events, help to register prospective new residents; conduct tours; and answer questions about Community activities and amenities
Participation in Community sponsored events during core hours as well as evenings and weekends
Qualification
Required
At least 3 years of work experience or relevant coursework
Strong organizational, verbal, and written communication skills
Proficiency in using all Microsoft Office applications
Health insurance license in NJ will be required
Benefits
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
401k for all team members 18 and over with a company 3% match
Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
Company
Erickson Senior Living
Erickson Senior Living is the leading developer and manager of continuing care communities and home to 28,000 seniors across the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Christian Sweetser
Chief Financial Officer
Gregg Colon
Chief Operating Officer
Recent News
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