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AlphaGraphics · 5 hours ago

Customer Service Representative - East Stroudsburg University

Allentown, PA

Full-time

Onsite

New Grad, Entry Level

AlphaGraphics Lehigh Valley is seeking a Customer Service Representative for their Print Center at East Stroudsburg University. The role involves managing daily workflow, answering phones, operating digital print equipment, and responding to emails while providing excellent customer service in a fast-paced environment.

Communications InfrastructureEmail MarketingGraphic DesignMarketingPrintingProduct Design

Responsibilities

Learning MIS system to create estimates, invoices and manage daily workflow

Answering phones

Operate digital print equipment for quick turn projects

Pre-press design experience is a plus

Responding to emails in a timely manner

Managing the Online Ordering system

Learning the products we produce for the campus: brochures, flyers, posters, signs, direct mail and more

Excellent communication skills

Ability to multi-task

Attention to detail

Enjoy a fast-paced environment

Assisting with on campus deliveries when needed

Prior experience within the print or sign industry is a plus

Qualification

MIS systemDigital print equipmentPre-press designOnline Ordering systemMulti-taskingPrint industry experienceCommunication skillsAttention to detailFast-paced environment