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Adirondack Trust Company · 2 months ago

Loan Administrator I

Saratoga Springs, NY

Full-time

Onsite

New Grad, Entry Level

$19/hr - $21/hr

Adirondack Trust Company is seeking a Loan Administrator I to provide excellent customer experience and maintain their loan portfolio with care and accuracy. The role involves processing insurance, performing daily reconciliations, and handling various operational tasks to ensure the protection of collateral and timely loan transactions.

BankingFinancial Services

Responsibilities

Assist with incoming customer calls, working to resolve inquiries while providing a customer experience that reflects our ‘above and beyond’ standard

Ensure the protection of our collateral by processing incoming insurance and obtaining required policies from insurance agents and companies. Work insurance reports as assigned, communicating effectively with lenders, insurance agents, and our customers as necessary

Perform daily reconciliations of internal accounts. Review and process reports as assigned, resolving exceptions with good judgment and accuracy

Review and process closed accounts daily. Prepare closeout documentation with a high level of accuracy and ensure timely collateral release

Process loan and credit card transactions, including payments, payoffs, reversals, and auto-transfer setup/maintenance

Assist with a variety of operational tasks as assigned, which may include but are not limited to: Tax Payment review, Escrow analysis, archival/mailing, HELOC check review, New account scanning/filing, Discharge fee assessment and payoff letter preparation, Loan committee packets organization, Vault check, Abandoned Property, Lien release preparation, Incoming mail, and Returned mail

Other duties may be assigned