Metasys Technologies · 1 week ago
Client Service Associate
Metasys Technologies is seeking a Client Service Associate to join their SMA Client Service team. The role involves partnering with various departments to provide a best-in-class service experience, focusing on account setup, operational support, and client communication.
Information ServicesInformation TechnologyManagement ConsultingProfessional ServicesStaffing Agency
Responsibilities
New account setup; process change requests, cash raises, withdrawals, and do-not-transact updates across RIA and BD clients
Provide operational support and data entry for onboarding and ongoing account activity
Monitor platforms for additional or missing paperwork and follow up as needed
Review and resolve reconciliation items (delinked accounts, negative cash, new accounts)
Generate custodian paperwork and contact custodians for service-related matters
Support client communication via team email, primarily internal, delivering white-glove service
Maintain and update client information in CRM (Salesforce)
Work with client types including retail/direct investors, broker dealer platforms, institutions, and advisors
Qualification
Required
Experience in a financial services, RIA, or Broker Dealer environment
Strong operational focus with proven attention to detail (critical)
Excellent organizational and prioritization skills
Clear written and verbal communication skills
Comfortable with high-volume, transactional and administrative workloads
Ability to manage multiple tasks and ensure items do not fall through the cracks
Company
Metasys Technologies
Metasys Technologies is a staffing company that provides recruitment assistance.
H1B Sponsorship
Metasys Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Arkview Capital
2022-08-01Private Equity
Recent News
Company data provided by crunchbase