TripleTen · 20 hours ago
CRM Marketing Manager
United States
Full-time
Remote
Mid LevelTripleTen is an award-winning online school among technology bootcamps, dedicated to helping people succeed in technology. They are seeking a CRM Marketing Manager to own the CRM content strategy and enhance user engagement through targeted communication.
EdTechEducationInformation Technology
Responsibilities
Own the monthly CRM content strategy and content plan
Write and adapt content for email, WhatsApp, and SMS for different segments and funnel stages
Build campaigns and automated flows in Customer.io, including QA before sending
Understand segments, user statuses, and customer journey stages to choose the right message and timing
Maintain CRM hygiene: clean segments, correct statuses, stable flows, and up-to-date templates
Monitor Email/WhatsApp/SMS spending and apply smart routing to lower-cost channels
Qualification
Required
Proven experience in CRM / lifecycle / email marketing
Strong content thinking: ability to turn user pains into conversion-driven messaging
Experience creating FOMO-based communication (deadlines, limits, opportunity cost)
Ability to think strategically, not just follow briefs
High attention to detail and operational discipline
Strong writing skills with the ability to adapt tone across segments and funnels
Preferred
Experience with Customer.io is a strong plus
Benefits
Competitive compensation
Fully remote collaboration
Company
TripleTen
TripleTen is top-ranked tech bootcamp programs
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ilya Zalesskiy
Chief Executive Officer
Russell Ramesh
Fractional CEO & Advisor
Recent News
2025-11-06
2025-10-22
2025-10-15
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