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Ampcus Inc · 4 months ago

LMS Administrator, Human Resources

United States

Full-time

Remote

New Grad, Entry Level

$49/hr - $53.70/hr

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are seeking an LMS Administrator for their Human Resources team to manage daily customer inquiries, support requests, and compliance training uploads. The role involves assisting HR teams and maintaining various training and compliance systems.

Data ManagementInformation Technology

Responsibilities

Daily Customer Inquiries and Support Requests (2-3 hours/daily)

Assist HR Tier 1 team in answering the above questions

Compliance Training Upload Requests (1x/every 2-3 months)

Monthly catch-up assignments (1x/month)

Upload Nursing Orientation Rosters to Cornerstone (2-3x/month)

Quarterly Chief/Chair Training Compliance Report (1x/quarter)

Nursing Certification/Degree Magnet Close-out (2x/year)

Training Transcript Report Requests (1-2x/week)

Training Assignment Request for Other Mandatory Trainings (Varies)

Monthly mandatory calls

Competency Tracker Inquiries (1-2 hours/week)

Observation Checklist Tier II Support (1x/month)

Qualification

Cornerstone LMS expertExcel formula skillsHR Case Management systemE-Learning developmentCustomer Service EtiquetteCommunication skills

Required

Excel formula skills (especially VLOOKUP)

Cornerstone LMS expert (SumTotal experience a plus)

Customer Service Etiquette

Strong communication skills

Preferred

Cornerstone Performance Observation Checklists (preferred, not required)

E-Learning development skills a plus but not required (Adobe Captivate and Articulate (Storyline and Rise 360))

HR Case Management system experience preferred (e.g. ServiceNow HRSD)

Company

Ampcus Inc

Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.

Founded in 2004