Mindlance · 3 weeks ago
Quote Manager / Proposal Manager (Customer Service)
Mindlance is a company seeking a Quote Manager / Proposal Manager to join their Americas Fulfillment team. The role involves managing customer parts fulfillment through quote acceleration and ensuring timely delivery of quotes while interfacing with internal teams to meet customer expectations.
Human Resources
Responsibilities
Focus on customer parts fulfillment through quote acceleration; work quickly and effectively to resolve customer issues
Interface with internal customers daily to meet fulfillment needs for quotes, meeting monthly quote targets and customer deadlines
Drive fulfillment processes across critical enabling cross-functional teams to support customer delivery expectations (including Engineering, Sourcing, Pricing, Factories and Sales)
Act as the voice of the customer for escalations related to quotes that can affect sales targets or parts delivery
Support system enhancements and key initiatives that affect parts fulfillment operations
Understand affected order management Performance Indicators – as critical measures of parts fulfillment excellence
Manage quote data quality across the lifecycle of quote- emphasis on key dates
Qualification
Required
High school diploma or equivalent
Experience in customer support or related roles
Strong communication and problem-solving skills
Proficiency in CRM software and support tools
Excellent interpersonal skills and a customer focused attitude
Ability to succeed in a team environment and across a matrixed organization
Proficiency in Microsoft Office Software
SAP experience
Preferred
Associate degree
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-19
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2025-05-17
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