ACDI · 2 weeks ago
Solution Specialist \- East Coast Territory
United States
Full-time
Remote
Entry, Mid Level
2+ years expACDI is a rapidly growing Professional Services Company specializing in dynamic print management, capture, electric vehicle charging, and cost-recovery solutions. The Solutions Specialist is responsible for driving sales execution and revenue growth within a defined portfolio of reseller accounts while supporting broader regional sales initiatives.
CRMInformation TechnologySoftware
Responsibilities
Own a smaller book of reseller accounts with responsibility for sales activity, pipeline development, and quota attainment
Drive net-new sales, renewals, add-ons, and professional services opportunities within assigned accounts
Hold assigned partners accountable for sales activity and engagement
Identify and pursue account-specific opportunities aligned with partner needs and ACDI solutions
Support regional sales initiatives by assisting with partner engagements, pipeline support, and opportunity execution as needed
Collaborate closely with Partner Solutions Managers, Strategic Solutions Executives, and internal teams to support sales goals
Participate in regional meetings, campaigns, and enablement efforts
Serve as an ACDI champion by maintaining clear, consistent, and transparent communication with assigned partners
Deliver partner engagements, including presentations, demos, webinars, and sales calls that drive pipeline and closed-won opportunities
Provide ongoing product training and selling guidance to reseller partners
Support technical training engagements in coordination with pre-sales technical support teams
Track, manage, and monitor leads, opportunities, quotes, and orders within Zoho CRM
Maintain an accurate and up-to-date sales pipeline to support forecasting and regional visibility
Assist in defining and communicating quoting parameters to the quoting team on behalf of partners
Identify areas for growth through account planning and regular partner check-ins
Participate in quarterly business reviews with key stakeholders as needed
Meet or exceed assigned sales activity targets and quotas
Regularly report performance metrics, goals, and progress to management
Deliver exceptional customer service with a focus on responsiveness, clarity, and follow-through
Manage time effectively across calls, meetings, training sessions, and travel
Utilize ACDI’s social media channels to support sales and partner engagement
Maintain discretion with confidential information and comply with all ACDI policies, procedures, and processes
Contribute to a positive, collaborative organizational culture while upholding ACDI’s mission, vision, and core values
Qualification
Required
2+ years of selling experience in the copier, printing, and software industry required
National Account, Key Account, or Strategic Account experience required
Executive business-to-business experience required
Proficient in Microsoft Office Suite skills, sales tools, and software
Strong professional communication skills (via phone, email, and in-person), problem-solving, negotiation skills, technical capacity, and collaboration
Ability to communicate information in layman's terms for the purpose of training or rolling out new information
Excellent organizational skills with an ability to think proactively, anticipate upcoming needs, and prioritize work
Must be able to stand or sit for prolonged periods of time
Must be able to lift 15 pounds
Ability to travel up to 10% annually and fly on a commercial airliner if needed
May be required to furnish a passport or other identity documents for international travel
Preferred
A college degree is preferred
Familiarity with Google and Zoho applications sets you apart
Moderate noise level, bullpen environment located at HQ in Benton, Arkansas, is preferred
The work environment is Fast-paced, encouraging, and positive
Employee may be required to furnish adequate internet services, mobile services, and devices necessary to receive business communications on a continual basis
Company
ACDI
ACDI is a business supplies company that provides print management software.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gregory K. O'Briant
Chief Operating Officer
Recent News
Arkansas Business
2023-07-25
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