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Fortera Credit Union · 5 hours ago

VP, Information Technology

Clarksville, TN

Full-time

Onsite

Senior Level

$157K/yr - $188K/yr

Fortera Credit Union is seeking a Vice President of Information Technology who will provide leadership to the Technology department. This role involves planning, implementing, and integrating information systems to support the Credit Union's corporate vision while enhancing digital member experiences and process automation efficiencies for internal stakeholders.

Financial Services

Comp. & Benefits

Responsibilities

Performs all responsibilities in accordance with Fortera Competencies and Information Protection requirements

Appropriately assesses risk when business decisions are made. Demonstrates consideration for Forteras reputation and members and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Develops and implements operational plans, policies and goals which further strategic objectives

Continually evaluates established policies and procedures and updates or modifies them as necessary

Promotes outstanding partnership and transparency across the IT department to ensure strong working relationships exist with all departments/organizations

Manages and builds positive relationships with vendors and identifies strategic alliances to meet present and future needs while ensuring maximum benefit for the organization

Fosters and develops long-term performance, learning and development of a diverse staff, promoting teamwork, effective communication, empowerment, practical creativity and collaboration

Ensures that equipment, peripheral devices, and software are set up and operated in accordance with prescribed instructions. Researches and recommends equipment, software, and system updates

Ensures that Information services' systems are secure, properly backed up, and appropriately documented

Successfully builds and manages an IT/IS team that can effectively support the complex technical needs of the organization while reinforcing the mission and culture that makes Self-Help successful

Employs methodologies/disciplines related to change management and recommends changes in the technology environment. Directs solid project management practices wit in the CU

Takes primary responsibility for program implementation, technical support of the operating departments, and troubleshooting implementation errors. Participates in major third-party Fintech client relationships

Effectively manages outside technology vendors and their associated contracts. Establishes SLAs and tracks performance

Efficiently utilizes external technical resources when needed

Ensures the effectiveness of the CUs Business Continuity Plan for Information Technology. Participates in the planning, development, documentation and implementation of the CUs Business Continuity Plan

Ensures compliance with all state and federal regulations within areas of responsibility

Provides day-to-day oversight responsibility for ensuring compliance with regulatory laws as they related to functions within their departments to include OFAC, Bank Secrecy Act/Anti-Money Laundering Act, and USA Patriot Act compliance

Participates in community and civic events to promote awareness of the Credit Union in the community

Attends and participates in all meetings, trainings and committees as required

Performs additional duties as assigned by management

Ensures work area and assigned equipment are clean, secure and well-maintained

Qualification

IT leadershipInformation systems integrationSecurity frameworks developmentVendor managementProject managementTeam buildingChange managementCompliance knowledge