Dobbs Equipment, LLC · 3 days ago
Corporate Product Support Sales Manager
Riverview, FL
Full-time
Onsite
Mid Level
3+ years expDobbs Equipment, LLC is a company focused on construction and forestry management, and they are seeking a Corporate Product Support Sales Manager to drive Aftermarket business growth through parts, service, and technology sales. The role involves developing strategic plans, enhancing customer relationships, and mentoring the product support team to achieve business objectives.
CommercialConstructionIndustrial
Responsibilities
Develops and implements Aftermarket sales and marketing strategic plans for Dobbs C&F organization
Creates and monitors aftermarket marketing programs to ensure alignment with Dobb’s financial and operational objectives
Leads the development, communication, and assessment of tactical marketing strategies (advertising, promotions, incentives, events, etc.) that reach targeted prospects
Defines customer segments and determines how to pursue segments through targeted solutions for growth
Participates in customer events to drive relationships and new sales
Develops and monitors Customer Satisfaction Program
Communicates with factory representatives from various represented manufacturers
Reviews and distributes manufacturer merchandising plans to team
Develops and manages tools / tooling for Aftermarket Sales Program Marketing, Processing, Tracking and Management
Mentor, trains, and coaches the C&F PSSR groups
Aid in recruiting and staffing requirements for the PSSR program
Develops, executes, and monitors PSSR commission goals and growth plans for achieving targets to ensure company growth
Motivates and encourages overall Product Support staff to achieve business plan goals
Monitors market trends and utilizes customer insight technologies such as CRM to gain deeper customer understanding
Promotes trending product support technology lines to develop new Aftermarket revenue streams
All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work
Following the safety policies of Dobbs is a condition of employment and is everyone’s responsibility
Qualification
Required
Familiarity with John Deere and competitive product lines / heavy equipment
Excellent understanding of financial principles relative to Parts and Service department operations
Experience with data analysis and database relationships a plus
CRM experience a plus
Bachelor's degree or equivalent from four-year college or a minimum of 3 years related experience and/or training; or equivalent combination of education and experience
Valid Driver's License and maintain a clean driving record
Ability to communicate effectively with teammates and customers
Strong problem-solving skills
Must be able to self-manage/self-motivate
PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Quick learner with the ability to think out of the box
Extensive driving required; overnight travel required
Preferred
Experience with data analysis and database relationships a plus
CRM experience a plus
Bilingual a plus
Company
Dobbs Equipment, LLC
Dobbs Equipment offers a full range of products, parts, and service tailored to meet the unique needs of the construction industry.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Adam Tschetter
Chief Executive Officer
Ben Richmond
VP / CFO
Company data provided by crunchbase