Workato · 4 days ago
Senior Instructional Designer
United States
Full-time
Remote
Senior Level
6+ years expWorkato transforms technology complexity into business opportunity, helping businesses globally streamline operations. The Senior Instructional Designer will create engaging learning experiences to deepen mastery of Workato’s capabilities, leveraging advanced instructional design skills to translate complex concepts into accessible content.
Cloud ComputingData IntegrationMarketing AutomationSaaSSales Automation
Responsibilities
Curriculum Design: Develop and maintain learning paths, courses, and microlearning modules focused on Workato products (e.g. Agent Studio, Enterprise MCP, API Platform)
Content Development: Create high-quality instructional materials (videos, e-learning, documentation, job aids) that explain Workato product concepts, features, and best practices through strong storytelling, learning flow, and user engagement
Product Enablement: Collaborate with Product, Engineering, and Customer Success to ensure training aligns with customer lifecycle, GTM strategies, product capabilities and roadmap
Scenario-Based Learning: Design practical labs and real-world scenarios (e.g., building and managing Genies, configuring skills, building data orchestration workflows) to drive practical understanding
Assessment & Certification: Develop robust assessments, knowledge checks, and performance-based evaluation materials that measure learner proficiency
Cross-Functional Collaboration: Work with Product, Engineering, Customer Success, and SMEs as a trusted partner who can clarify technical requirements and ensure alignment with roadmap and customer needs
Continuous Improvement: Gather learner feedback and analytics to iterate and improve instructional content, as well as contribute to standards, best practices, and process improvements within the team
Agentic Thought Leadership: Stay current with AI, automation, and agentic trends to ensure Workato’s training is innovative and market-leading.Workato Genie - Design time
Qualification
Required
Instructional Design Expertise: Proven experience designing technical learning content for SaaS, automation, or AI products
Technical Acumen: Ability to quickly learn and design learning content around complex technical concepts (AI agents, knowledge bases, APIs, data orchestration)
Content Creation: Skilled in authoring tools (Articulate, Captivate, Camtasia, Adobe CC, etc.) and multimedia production
Collaboration: Experience working cross-functionally with Product, Engineering, and Customer Success teams
Analytical Mindset: Design evaluation mechanisms to capture data and feedback to drive continuous improvement
Communication: Excellent written and verbal communication skills
At least 6+ years of instructional design experience, including curriculum development, e-learning, and multimedia content creation
Experience with low-code/no-code platforms, automation, or AI-driven products
Familiarity with Workato or similar integration/automation tools
Knowledge of adult learning theory and instructional best practices
Experience creating digital media (e.g. simulations, animated video, graphics, etc.)
Experience developing training for multiple modalities (virtual, hands-on/experiential, instructor led, synchronous/asynchronous) for a variety of audiences
Company
Workato
Workato is an automation and orchestration platform designed to connect applications, data sources, and workflows across an organization.
501-1000 employees
H1B Sponsorship
Workato has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (2)
2023 (7)
2022 (12)
2021 (6)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$415MKey Investors
Digital Industry SingaporeBattery VenturesRedpoint
2025-11-07Grant
2021-11-10Series E· $200M
2021-01-12Series D· $110M
Leadership Team
Vijay Tella
Co-founder and CEO
Adam Seligman
Chief Technology Officer and GM
Recent News
solutionsreview.com
2025-12-29
Norwest
2025-12-29
Company data provided by crunchbase