Prometheus Group ยท 3 hours ago
Implementation Specialist
Raleigh, NC
Full-time
Onsite
New Grad, Entry Level
0+ years expPrometheus Group is the largest global provider of comprehensive enterprise asset management software solutions. The Implementation Specialist role focuses on the successful delivery of implementation projects, working closely with Project Managers and cross-functional teams to configure, deploy, and optimize the company's software solutions.
Asset ManagementEnterprise ApplicationsEnterprise Resource Planning (ERP)Enterprise SoftwareSaaSSoftware
Hiring Manager
Nikhil (Nik) Duggal
Responsibilities
Work directly with Project Managers to execute implementation plans and deliverables
Participate in project kickoff, requirement reviews, and progress meetings
Maintain project documentation, track task progress, and communicate updates to the project team
Coordinate with Product, Engineering, and Support teams to resolve issues and meet milestones
Configure software modules, workflows, user roles, permissions, and reporting dashboards
Translate customer requirements into accurate system settings and test configurations prior to deployment
Assist with user acceptance testing (UAT) and ensure system readiness for go-live
Perform or support data imports, transformations, and quality checks
Support integration testing for API connections, single sign-on, or third-party systems
Assist Project Managers in delivering customer Functionality Demo sessions and onboarding materials
Develop or update documentation such as configuration guides, user manuals, and training resources
Provide post-Go-live hyper-care support and respond to configuration or user issues during transition
Contribute to process documentation, standard operating procedures, and reusable templates
Identify opportunities to improve implementation efficiency and consistency
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, Engineering, Business Administration, Management Information Systems, or a related field (or equivalent work experience)
0-2 years of experience in software implementation, technical consulting, or customer onboarding
Working knowledge of SaaS application configuration and administration
Experience using project management tools such as Jira, Asana, or Confluence
Excellent written and verbal communication skills
Strong critical thinking skills
Strong attention to detail and commitment to quality
Ability to work collaboratively across teams and communicate with clients in a professional, service-oriented manner
Preferred
Basic understanding of data management, SQL, and integrations (REST APIs and SAP RFC or BTP preferred)
Proficiency in Excel or Google Sheets for data validation and manipulation
Experience in enterprise asset management software environments (EAM, SAP, EHS, maintenance, etc.)
Familiarity with agile development practices
Proficiency of Spanish
Self-motivated and adaptable to shifting priorities in a dynamic environment
Benefits
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Paid parental leave
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Company
Prometheus Group
Prometheus Platform is a suite of integrated solutions deployed on mobile/desktop that natively extend and enhance your EAM, ERP, or CMMS.
1001-5000 employees
H1B Sponsorship
Prometheus Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Advent InternationalTA Associates
2024-06-05Private Equity
2019-05-30Acquired
2013-07-15Private Equity
Leadership Team
Chris Scarth
Chief Financial Officer
Eric Huang
Founder
Recent News
2025-12-24
Company data provided by crunchbase