LX Pantos Americas · 3 days ago
Reverse Logistics Analyst
Englewood Cliffs, NJ
Full-time
Hybrid
Entry, Mid Level
$52K/yr - $75K/yr
2+ years expLX Pantos Americas is seeking a Reverse Logistics Analyst to manage returns and ensure compliance with company policies. The role involves coordinating with customers and internal teams to provide efficient logistics solutions.
Transportation/Trucking/Railroad
Hiring Manager
Hannah Cho
Responsibilities
Arrange return in a timely fashion to meet customer scheduled pick up dates
Plan and schedule using the most efficient and cost-effective delivery methods; Truckload, Less Than Truckload, and Parcel
Provide world class customer service to internal and external customers
Monitor RAs to ensure it is compliant with return policy
BOL management to confirm load was received in full
File claim to carriers or business partners in the event of shortages or lost product
Report root cause for increase return load time and provide solution
Work in liaison with warehousing, transportation and customer to resolve RA discrepancies
Report all aging RA (Return Authorization) root cause and actions weekly to Management
Research customer chargebacks and deductions that relate to open RAs not received
Identify return reason by responsible party
Qualification
Required
Bachelor's Degree
Must have strong analytic skills
Must have a driver's license & be able to travel to other states
Strong MS Office skills (Excel, PowerPoint, Word)
Preferred
At least 2-3 years of load planning or logistics experience is desired
WMS and TMS skills are plus
Company
LX Pantos Americas
Founded in 1977, LX Pantos Logistics is Korea's leading logistics company that provides comprehensive logistics services around the world, including forwarding, warehousing and inland transportation (W&D), e-commerce, international express delivery, and SCM consulting.
Founded in 1977Englewood Cliffs, New Jersey, US
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase