Legal Services NYC ยท 3 hours ago
Receptionist
Legal Services NYC (LSNYC) is dedicated to fighting poverty and achieving justice for low-income New Yorkers. They are seeking a receptionist for Brooklyn Legal Services, responsible for welcoming clients, answering phones, and maintaining office procedures to support the legal needs of the community.
Law EnforcementLegalProfessional Services
Responsibilities
Welcoming prospective clients and visitors to the office and directing them to the appropriate casehandler or external resource
Answering the phones, including responding to inquiries regarding our services and directing calls and taking messages, sorting and distributing the mail
Maintaining an up-to-date knowledge of our office priorities and intake procedures
Assessing whether prospective clients can be assisted by our office and giving information about how to access our services and/or those provided by other organizations
Performing preliminary intake or screening interview, including preparation of appropriate forms, which may require occasional typing
Occasional filing
Duplicating, collating, and distributing materials
Translating for Limited English Proficiency callers and visitors or using telephone translation services as needed; and
Other tasks as assigned which are consistent with the collective bargaining agreement
Qualification
Required
Strong written and oral communication skills
Ability to relate with a wide range of people including low-income clients, case handlers, and representatives of community organizations
Ability to maintain a calm demeanor in a stressful and fast-paced environment
Skilled in Microsoft Word, Excel, and Outlook
Internet research skills
Comfortable learning and adapting to new technologies
Ability to perform preliminary intake or screening interview, including preparation of appropriate forms
Ability to translate for Limited English Proficiency callers and visitors or using telephone translation services as needed
Preferred
Proficiency in Spanish, Haitian-Creole or a Chinese-dialect
Prior legal and/or social services experience
Benefits
Excellent benefits package
Mentorship, training and advancement opportunities
Company
Legal Services NYC
Legal Services NYC is a legal service company.
Funding
Current Stage
Late StageRecent News
2024-05-16
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