Shearer Companies · 2 weeks ago
MedTec Technician I/II
Costa Mesa, CA
Full-time
Onsite
New Grad, Entry, Mid, Senior Level
$21.80/hr - $24/hr
0+ years expShearer Companies is focused on providing quality medical equipment services, and they are seeking a MedTec Technician I/II to ensure the cleaning, inspection, and availability of medical equipment. The role involves coordinating repairs, maintaining inventory, and performing basic function testing of medical devices.
LogisticsSupply Chain ManagementWarehousing
Responsibilities
Alerts and facilitates the coordination of the units needing inspection; provides inspection updates to the Inventory Management System where required by customer requirements
Ensures inbound units needing repair are placed in the proper area and tagged with available information regarding the required repair
Alerts Inventory Control and client on customer equipment that needs to be repaired; coordinates the repair schedule and provides updates to the Inventory Management System
Cleans and maintains medical equipment; performs decontamination on medical equipment, where required by customer requirements
Conducts basic function testing of medical equipment, such as system power-ups (certain function test procedures involve the use of medical grade Air and Oxygen (O2) gasses)
Completes the necessary paperwork procedures associated with daily activities
Coordinates daily calls with the TEC office
Ensures all units have their original barcodes and that barcode label is accurate and readable
Ensures that all ship dates are met; follows established shipping and receiving procedures per MedTec Warehouse Standard Operating Procedures (SOPs)
Facilitates physical inventory counts, cycle counts and parts management; verifies actual counts are as indicated in Inventory Management System; ensures that cycle counts are conducted where required by customer requirements
Ensures that units allocated are units used for orders
Ensures warehouse technician check sheets are correct
Establishes, organizes and maintains warehouse area per MedTec policies and procedures
Facilitates and assists with tradeshow staging and training on site as required
Reports any issues or discrepancies to management
Interacts with clients on inventory availability and allocation of inventory as required
May be responsible for track and tracing of small parcel shipments to Sales Representatives or hospital locations
Receives additional instructions and directions from Lead MedTec Technicians, TEC office, MedTec program and/or management
Performs other tasks/projects as requested by management
Performs all duties of a Level I MedTec Technician
Troubleshoots and diagnoses issues with customer devices and equipment; adjusts, maintains and repairs customer devices and equipment; escalates to Lead MedTec Technicians and/or management as necessary
Serves as point of escalation for communications with clients, Sales Representatives and/or hospital representatives as needed
Assists with training junior personnel; provides performance feedback to management
Performs other tasks/projects as requested by management
Performs all duties of a Level I and II MedTec Technician
Maintains current familiarity with DPU, IMS and Red NA system functionality as related to MedTec Technician completion of duties
Monitors email and other communication notifications, establishing processes to ensure all are answered timely
Responsible for training incoming new hires and junior personnel; provides performance feedback to management; responsible for reporting performance issues to management on an ongoing basis
Ensures that all MedTec Technicians and applicable warehouse personnel are offered the Hepatitis B vaccination; assists with scheduling those that opt in and secures the completed Declination Form from Intelex for those that decline; forwards all documentation to Human Resources
Assists with managing month end processes and reporting
Assists with coordinating monthly and annual inventories as required, including weekly cycle counts
Works with local and MedTec management team to ensure proper coverage for scheduled and/or pending team member time off requests to include other unexpected times for which team members may not be present, including but not limited to, sick days
Serves as backup for manager in manager's absence
Qualification
Required
Ability to acquire TSA certification (required)
Ability to be courteous and establish and maintain effective relationships with both customers and associates
Ability to effectively communicate technical information to non-technical audiences
Ability to work independently with minimal or sporadic direct supervision
Ability to obtain forklift certification
Must be self-motivated and possess strong attention to detail
Strong understanding of and inclination toward customer service
Up-to-date immunization for Hepatitis B or signed declination form
High school diploma or GED; technical degree or certification a plus
Six (6) months to one (1) year applicable experience or the equivalent experience and education; mechanical training and/or medical device experience desirable
Good interpersonal and communication (oral and written) skills
Ability to communicate clearly and concisely in English, both orally and in writing, to all levels
Familiarity with Microsoft Office, especially Word, Excel and Outlook
Basic PC skills (non-programming)
Ability to quickly learn new programs/software
Standing six (6) or more hours per workday; sitting two (2) or more hours per workday
Ability to lift up to 35 pounds
Ability to push up to 450 pounds up ramps
Ability to bend, reach and stoop frequently throughout the shift
Appropriate safety gear must be worn as needed
Warehouse/cleanroom environment
Occasional travel as needed
Preferred
Meets all qualifications of a Level I MedTec Technician
Ability to diagnose and troubleshoot issues with electronic equipment and products
All education and experience of a Level I with an additional two (2) years of experience in a technical position
Technical degree or certification desired
All education and experience of a Level II with an additional two (2) years of experience in a technical position
A minimum of five (5) years of applicable experience in a technical position; mechanical training and/or medical device experience desirable
A minimum of six (6) months of prior lead and/or supervisory experience required
An equivalent combination of education and experience
Company
Shearer Companies
Shearer Companies offers supply chain solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase