Suncast Corporation · 4 days ago
National Account E-Commerce Sales Manager
Atlanta, GA
Full-time
Hybrid
Mid Level
$65K/yr - $75K/yr
3+ years expSuncast Corporation is the leading US-based designer, manufacturer, and distributor of high-quality resin products. The National Account Sales E-Commerce Manager will identify trends and opportunities within the e-commerce environment to drive sales and enhance customer experience across various sales channels.
ManufacturingRetail
Responsibilities
E-Commerce & Omni-Channel Account Management
25% E-commerce Account Management – owns the day-to-day business across all lines, implements and maintains pricing strategy, communicates forecast to production, monitors inventory levels and feeds into Commerce Hub, partners with internal teams to resolve issues
20% Omni-Channel Collaboration – communication with Director of Sales and other stakeholders to achieve optimal performance across all sales channels (Retail, e-commerce, PRO, Special Order)
15% Analytics – Track and Analyze KPI’s utilizing all tools including Askuity POS, seasonal sales trends, customer behavior and visits, monitor reviews and AI product summaries, and keeps a pulse of the online marketplace
15% Project and Promotional Planning – Collaborate with stakeholders to build strategic initiatives and develop a profitable and incremental promotional calendar. Work with Brand Advocate on Business Reviews Twice per year (HBR)
5% Media Campaigns – Plan, Budget, and Create online marketing Campaigns to support Promotions, enhance customer experience, and drive incremental visits and conversion
15% Content Health – Ensure accurate item setup in IDM and collaborate with the client advocate for continual enhancement on all Product Information Page (PIP) Enrichment
5% On-Site Support and Systems Knowledge – keep up to date with systems updates and enhancements and navigate efficiently
Lead market research to size new channels, evaluate competitive dynamics, and understand consumer buying behavior
Build and maintain sales forecasts, pricing strategies, promotional calendars, and margin models to support new channel entry
Drive cross-functional alignment (Marketing, Product Development, Operations, Finance) to support expansion initiatives
Recommend portfolio expansion opportunities based on category gaps, retailer needs, and digital insights
Partner with Marketing to optimize retail media spend (Media, AMS, Sponsored Products, DSP, etc.) and maximize ROAS
Coordinate seasonal promotions, brand events, and merchandising initiatives across digital retailers
Analyze search trends and category performance to inform content improvements and advertising plans
Use data to flag underperforming SKUs, identify root causes, and propose corrective actions
Provide monthly performance summaries, including sales drivers, market share shifts, and competitive activity
Leverage category insights to influence product roadmap, pricing strategies, and channel prioritization
Serve as the primary point of contact for e-commerce merchants, and marketplace teams
Build strong relationships with internal teams to ensure operational excellence and flawless execution
Represent the voice of the customer within the organization
Qualification
Required
Bachelor's degree in Business, e-commerce Management, Marketing/Sales preferred
3-5 years of experience in retail e-commerce, digital marketing, and/or omnichannel retail
Proficiency in Excel and PowerPoint, reporting tools, and retail analytics platforms and translate into clear, compelling data stories
Excellent verbal and written communication skills; capable of leading discussions and responding persuasively to challenges
Action-Oriented, Skilled at managing multiple workstreams while maintaining high-quality output
Benefits
Medical, Dental, Prescription Drugs, Vision insurance, Telehealth benefits
Group Term Life insurance
401K with employer match
Paid vacation time off
Paid holidays
Short- and long-term disability coverage
Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health
Paid Parental Leave (maternity & paternity)
Tuition Reimbursement
Company
Suncast Corporation
Suncast Corporation is the leading US-based designer, manufacturer, and distributor of high-quality resin products for the home and industrial markets.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Ahlborn
President and Chief Executive Officer
Company data provided by crunchbase