CarolinaEast Health System · 1 week ago
Help Desk & Oper Specialist 83090
2000 Neuse Blvd, New Bern, NC, 28560, US
Full-time
Onsite
Mid Level
3+ years expCarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. The Help Desk & Oper Specialist serves as first level support in the IS department, handling calls, incidents, and requests from staff, physicians, and vendors, while providing operational support for daily operations.
Health CareHospitalMedical
Responsibilities
Triages and handles calls, incidents, and requests of staff, physicians, and vendors
Records information, resolves, or escalates to appropriate personnel and provides status updates to users
Delivers operational support of daily operations for the IS department
Qualification
Required
Associate's degree in Information Systems or related discipline
Work experience of no less than five years may be considered equivalent
Three years of experience working with computer equipment
Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence
Benefits
Robust benefits package to all full-time employees
Benefits for part-time plus and part-time staff
Company
CarolinaEast Health System
CarolinaEast Health System is a hospital that offers a wide range of in-patient and out-patient services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Smith
President/CEO
James Davis, DNP, RN, NEA-BC
Vice President of Nursing Chief Nursing Officer
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