Prolexity · 6 days ago
Senior Client Success Consultant & Solution Lead (Salesforce Focus)
United States
Full-time
Remote
Senior LevelProlexity is a company focused on empowering businesses through technology solutions. They are seeking a strategic thinker and project leader with deep Salesforce expertise to drive client business growth and lead digital transformation projects.
Information Technology & Services
No H1B
Hiring Manager
Kristina Ramanauskas
Responsibilities
Proactive Consulting: Partner with clients to understand their business model and challenges more intimately than they do, consistently looking beyond the immediate project scope
Identify Opportunities: Proactively identify and propose opportunities for clients to optimize and adjust their Salesforce instance, ensuring alignment with industry best practices and maximizing their return on investment (ROI)
Advocate for Change: Act as an agent of change, using your business acumen to influence client strategy and drive the adoption of new, digitally transformative solutions
Value Translation: Listen keenly to client aspirations and turn vague thoughts into clear, strategic, and actionable solutions that generate revenue for the company
Requirements Facilitation: Play a central role on sold projects by facilitating high-impact client workshops to meticulously drive out and document key business and system requirements
Business Transformation: Ensure documented requirements go beyond simple configuration or development needs, focusing instead on broader business processes and true digital transformation
Proposal Development: Translate complex requirements and solution designs into compelling process, value-driven presentations, and formal proposals
Project Management: Serve as the primary Project Manager, acting as the key client conduit and single point of accountability for project success
Team Leadership: Drive the internal project team and client stakeholders to meet defined scope, adhere to the project schedule, and stay within budget
Risk & Scope Management: Proactively manage project scope, risks, and client expectations throughout the project lifecycle
Qualification
Required
Deep Salesforce Expertise: Proven, in-depth knowledge and hands-on experience with Salesforce core offerings, including Sales Cloud, Service Cloud, and Experience Cloud, as well as familiarity with emerging products like Agentforce and Data Cloud
Consulting Acumen: Exceptional ability to actively listen, synthesize complex information, and translate high-level business goals into tangible, high-ROI projects
Process & Business Analysis: Superior skills in facilitating requirements workshops, documentation, and designing solutions around optimized business processes
Presentation & Proposal Skills: Demonstrated success in creating and delivering polished, value-focused presentations and professional proposals
Project Management: Proven experience in managing technology implementation projects, including proficiency in managing scope, budget, timeline, and client communication
Communication: Excellent verbal and written communication skills, with the ability to communicate effectively with C-level executives, technical teams, and end-users
Benefits
Competitive medical, dental and vision benefits packages for FT employee
Generous PTO
8 Company holidays
401K Plan with employer matching contributions
Bonus and Recognition programs
Company
Prolexity
At Prolexity, we are passionate about empowering businesses to achieve their goals through the transformative power of Salesforce.
Founded in 2024
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase