Coordinator II, Customer Service (National IKC) jobs in United States
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DaVita Kidney Care · 7 hours ago

Coordinator II, Customer Service (National IKC)

position01879 - IKC Malvern Central-PA
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$15/hr - $20.50/hr

DaVita Kidney Care is a healthcare company focused on providing quality care for kidney patients. The Customer Service Specialist II performs administrative and customer service tasks, answering calls and responding to inquiries while providing program information and support to patients and caregivers.

Health CareHospitalMedicalNutrition
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H1B Sponsor Likelynote

Responsibilities

Answers and appropriately directs inbound calls while communicating program information to patients, providers, dialysis centers, and other caregivers
Other duties as assigned. (e.g. uploading forms electronically, processing incoming mail)

Qualification

Customer serviceAdministrative tasksCritical thinkingCommunication skillsProblem-solving

Required

Strong critical thinking abilities
Base knowledge to troubleshoot questions
Ability to answer and appropriately direct inbound calls
Ability to communicate program information to patients, providers, dialysis centers, and other caregivers
Completion of initial training period
Independence in role

Benefits

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Company

DaVita Kidney Care

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DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD).
dateFounded in 1979
location
Denver, Colorado, USA
people-size10001+ employees
web-link
http://www.davita.com

H1B Sponsorship

DaVita Kidney Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (79)
2024 (53)
2023 (81)
2022 (74)
2021 (54)
2020 (66)

Funding

Current Stage
Public Company
Total Funding
$2.5B
2025-05-20Post Ipo Debt· $750M
2024-08-08Post Ipo Debt· $1B
2021-02-24Post Ipo Debt· $750M

Leadership Team

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Javier Rodriguez
CEO
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Joel Ackerman
Chief Financial Officer
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Recent News

EIN Presswire
WorldBlu Announces Freedom-Centered Organizations Leadership & Culture Award Winners 2025
2025-12-16
PR Newswire
DaVita Names New Leaders to Accelerate Care Transformation
2025-12-11
thefly.com
DaVita appoints Hendrickson as CPO, Phillips as CSO
2025-12-11
Company data provided by crunchbase