The HIRD- USA ยท 13 hours ago
Billing Specialist
Responsibilities
Responsible for managing/tracking contracts and generating monthly billing
Work with internal stakeholders such as sales and delivery to maintain SOX compliant data
Research and resolve internal and external inquiries regarding current contracts and accounts
Conduct discussion sessions as part of knowledge acquisition and document the same in a workflow tool
Taking ownership and ensure completion of milestones without any extension or time delay
Maintaining complete knowledge of all service tasks and programs
Stay up to date on changes in the process flow or in the company and/or floor policy
Qualification
Required
Knowledge of and adherence to customer service metrics
Strong excel skills required
Self directed learning
Ability to organize and prioritize activities
Time driven approach with a sense of urgency
Strong written and verbal communication skills
Analytical and process analysis skills
Teamwork focused
Bachelors degree or equivalent work experience
Experience in any of the following: Managed Print Services, Billing, Contract Administration
SME expertise in supported business area
Preferred
SAP or billing system knowledge preferred
Company
The HIRD- USA
HIRD is a global powerhouse in talent acquisition and workforce solutions, redefining the recruitment landscape across India, the USA, Canada, UAE, and the Philippines.
Funding
Current Stage
Early StageCompany data provided by crunchbase