E Tech Group ยท 4 hours ago
Customer Service Representative
San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrEtech is seeking a Customer Service Representative to join their team. The role involves providing exceptional customer service and support to clients, particularly in troubleshooting a specific app used by car dealerships for scheduling vehicle service appointments.
Cyber SecurityInformation TechnologyManufacturing
Responsibilities
Communicate with customers via phone to provide information about products or services
Assist customers with product inquiries, purchases, and issue resolution
Maintain customer records and update information in the database
Collaborate with other departments to ensure customer satisfaction
Qualification
Required
Previous experience in customer service or a related field preferred
Proficiency in English; bilingual or multilingual skills are a plus
Strong communication skills, both verbal and written
Ability to type efficiently and use office software applications
Familiarity with call center operations is beneficial
Excellent problem-solving skills
High school or equivalent (Required)
Preferred
Ability to Commute: San Antonio, TX 78245 (Preferred)
Ability to Relocate: San Antonio, TX 78245: Relocate before starting work (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance
Flexible schedule
Company
E Tech Group
E Tech Group offers discrete manufacturing, operations, management, cybersecurity, industrial IT, continuous, and batch processes services.
Founded in 1993
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Graham Partners
2024-04-11Private Equity
2024-04-11Acquired
Leadership Team
Sean Smiley
Chief Revenue Officer
Recent News
2025-11-05
2025-10-24
2025-09-30
Company data provided by crunchbase