Lighthouse Electric Company, Inc. ยท 4 hours ago
Technology Support Specialist I
Lighthouse Electric Company, Inc. is dedicated to building careers and innovations in the electrical systems industry. They are seeking a Technology Support Specialist I to assist in the installation, configuration, and maintenance of computer systems and hardware peripherals, as well as troubleshoot basic network connectivity issues.
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Responsibilities
Assist in installation, configuration, and maintenance of computer systems and hardware peripherals
Assist in basic hardware repairs or coordinate with third-party service providers for more complex repairs
Knowledge of networking, protocols, and basic security principles
Able to troubleshoot basic network connectivity issues
Quick learner to be able to use a ticketing system to log and track service requests
Qualification
Required
Assist in installation, configuration, and maintenance of computer systems and hardware peripherals
Assist in basic hardware repairs or coordinate with third-party service providers for more complex repairs
Knowledge of networking, protocols, and basic security principles
Able to troubleshoot basic network connectivity issues
Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified Desktop Support Technician)
Excellent problem-solving and communication skills
Quick learner to be able to use a ticketing system to log and track service requests
A bachelor's degree in computer science, information technology, or a related field
Benefits
Company paid health, vision and dental insurance
Short-term disability, long-term disability, and life insurance/AD&D policies
Paid holidays
Paid time off
401k with 5% company match
Annual employee performance reviews