Credit Assistant - Full Time - Bilingual jobs in United States
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Farmers Home Furniture · 1 month ago

Credit Assistant - Full Time - Bilingual

Farmers Home Furniture is one of the top 100 furniture retailers in the U.S. seeking a Credit Assistant to provide outstanding customer service and assist in credit management tasks. The role involves clerical duties, communication with customers regarding overdue payments, and collaboration with the Credit Manager.

FurnitureRetail

Responsibilities

Perform a variety of clerical /credit duties such as mailing form letters and/or late charge notices to customers to encourage payment of delinquent accounts
Confers with customers by telephone attempting to determine the reason for overdue payment
Works with the Credit Manager regarding severely delinquent accounts and assists in planning course of action for successful collection
Travels to customers’ homes to collect on late payments
Assists with repossessions of merchandise if necessary upon approval of the Store Manager
Receives credit applications from customers and initiates credit checks
Reviewing terms of sales, service, or credit contract with a customer in an attempt to gain payment
Answering the telephone and maintaining daily reports, logs, files, and records

Qualification

Outstanding customer serviceNumerical reasoningListening abilityTelephone etiquettePaperwork accuracyVerbal communicationWritten communicationOrganization skills

Required

Outstanding customer service skills
Excellent verbal and written communication
Basic reading, numerical reasoning, and comprehension skills
Great listening ability
Good telephone etiquette
Ability to complete paperwork in an accurate, neat, and efficient manner
Good organization skills
Ability to work variable hour schedule

Benefits

Employee Stock Ownership Plan (ESOP)
401K Plan with Employer Matching Funds
Group Medical, Dental, and Life Insurance
Annual Paid Vacation
Paid Sick Leave
Additional Voluntary Insurance Programs Available
Paid Holidays, including the Employee's Birthday
Employee Purchase Discounts
Ongoing Training Programs

Company

Farmers Home Furniture

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Farmers Home Furniture is a retailer of furniture.