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Shaw Development, LLC · 15 hours ago

Business Development Representative

Detroit Metro

Full-time

Hybrid

New Grad, Entry Level

Shaw Development, LLC is seeking a Business Development Representative responsible for generating sales in the on-highway heavy duty commercial vehicle industry. This role involves supporting the onboarding and operational execution of strategic accounts while coordinating with the Aftermarket sales team to ensure alignment with strategic objectives.

Manufacturing

Responsibilities

Support the onboarding of new accounts directed by the Aftermarket sales team

Conduct field-level activation visits to branches, distributor partners, and customer sites

Train branch personnel on program portfolio, product knowledge and value proposition

Assist in troubleshooting early-stage obstacles to adoption, under the guidance of the sales team

Serve as a firsthand resource to ensure smooth transition from new account award to operational execution

Execute branch-level support activities assigned by the Aftermarket sales team, including product demonstrations, training, and education

Reinforce program goals expectations and best practices across strategic accounts and other Independent Distributor networks

Increase field presence, ensuring branches understand and execute account commitments

Conduct customer visits, ride-along, and branch engagements at the direction of the Aftermarket team

Support fleet-type accounts as they emerge, helping lay the groundwork for adoption and execution

Serve as the liaison between internal teams and branches to resolve issues and ensure aligned execution

Collaborate with Product, Marketing, Warranty, Customer Care, and other teams under the to support strategic account activation

Communicate branch-level Voice of Customer (VOC) feedback to leadership to inform improvements in execution

Track progress on strategic account onboarding, branch adoption, and early-stage execution, reporting to the Aftermarket sales team

Maintain accurate records in CRM and other tools as directed

Provide updates on issues, milestones, and observations to Aftermarket sales team

Qualification

Sales experienceOn-highway commercial vehicle knowledgeTechnical backgroundCross-functional teamworkCustomer focusProblem solvingPresentation skillsNegotiatingListening

Required

Experience in sales, related field, and/or a combination of education and experience

Knowledge of the on highway commercial vehicle industry

Previous experiences in working with external customers, cross-functional teamwork and working in an environment translating customer needs into technology solutions

Technical background, or equivalent experience in a technical field preferred

The applicant must have the ability to read, analyze, and interpret common scientific and technical journals, financial reports, source control drawings, technical specifications, quality and contractual documents

Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

Be able to effectively present information to internal and external customers