Atticus, LLC · 1 week ago
Tech Services Advisor (Seasonal)
Cary, NC
Part-time
Onsite
Mid Level
3+ years expAtticus, LLC is an American-owned and independently operated company focused on operational excellence in the agricultural sector. The Tech Services Advisor will support the Tech Services team by providing professional guidance on product inquiries and ensuring timely resolution of customer issues related to the product portfolio.
AgricultureChemicalSupply Chain Management
Responsibilities
Responsible for the technical support of the Atticus product portfolio. This is primarily the Eco Core products but will also include Agriculture and Animal Health products
Using proactive communication, attention to detail, drive and problem-solving skills you will be responsible for all customer inquiries regarding use of product, PPE’s, applications, labels, and other related questions
You will have a high level of understanding of all label information as it relates to individual products
You will actively participate in the efforts of internal departments by continually providing customer feedback that enables Atticus to meet both the customer’s and business’ needs
You will ensure prompt resolution for all customer issues by working with appropriate departments to identify root cause and implementation of corrective and preventative actions
Responsible for capturing data within company tools/software so that information regarding questions and answers can be easily accessed and communicated
You will interact with all departments, especially the regulatory and sales teams, to provide support and liaise to properly resolve internal and external requests for assistance
Qualification
Required
Bachelor's degree from a four-year college or university
A minimum of 3+ years relevant work experience
Excellent interpersonal skills and proactive communication skills
Excellent problem solving and research skills with a strong desire to learn
Strong written and verbal skills
Exceptional customer quality and service orientation, attention to detail, organization, drive and follow through
Ability to work effectively across diverse and cross-functional teams, under critical timelines and while balancing the needs of internal and external customers
Superior presentation skills - ability to manage databases (excel and potentially other software), develop a story, build PowerPoint presentations, and verbally deliver in a compelling way
Preferred
Degree in Agronomy, Crop Science, Plant Pathology or Golf Course Management
Agricultural/Chemical Industry experience
Benefits
Employee experience – what we call Atticus Freedom
Investing in your skills and leadership development
Overall health and wellbeing
Company
Atticus, LLC
While the chemistry isn't unique, the Atticus experience is.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Randy Canady
Founder & CEO
Recent News
Company data provided by crunchbase