Client Scheduling Representative 90-Day Temporary jobs in United States
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Veritext Legal Solutions · 18 hours ago

Client Scheduling Representative 90-Day Temporary

Veritext Legal Solutions is the global leader in technology-enabled court reporting services and litigation support solutions. The Client Scheduling Representative is responsible for scheduling meetings and depositions, responding to client inquiries, and ensuring exceptional service to meet client needs.

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Responsibilities

Respond to all client requests received via email and/or phone queue in a timely, pleasant and professional manner
Schedule proceedings in our proprietary software ensuring complete, accurate and consistent information
Assign appropriate resources (reporters, videographers, interpreters) with technology to match client needs on jobs
Confirm assignments for the next business day
Build and maintain relationships with and provide support to reporters, agencies, videographers, interpreters, etc. and all other outside vendors, as applicable
Provide assistance to reporters, videographers, as applicable (i.e., directions, my steno machine is broken, legal issues, etc.); escalate to appropriate Veritext colleague if necessary
Communicate professionally with clients, subcontractors and staff to ensure proper execution of all aspects of upcoming jobs are met
Resolve issues and escalate as needed to ensure prompt and accurate resolution

Qualification

Client SchedulingCustomer ServiceInterpersonal SkillsWritten CommunicationVerbal CommunicationOrganizedMulti-taskingDetail Oriented

Required

Customer service oriented with strong interpersonal skills
Dedicated professional with the ability to respond to requests promptly and accurately
Must possess excellent written and verbal communication skills
Must be detail oriented, organized and be able to multi-task

Company

Veritext Legal Solutions

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The Leader in Legal Services Veritext provides industry-leading deposition and litigation services.

Funding

Current Stage
Late Stage
Total Funding
$20M
2016-02-01Acquired
2010-08-19Debt Financing· $20M

Leadership Team

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Richard Antoneck
Chief Executive Officer
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Anthony Donofrio
Chief Technology Officer
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Company data provided by crunchbase