KMA Human Resources Consulting · 1 week ago
Associate Director, Camp and Client Services
Lowell, MA
Full-time
Hybrid
Senior Level
$60K/yr - $80K/yr
2+ years expKMA Human Resources Consulting is working with Epilepsy Foundation New England to fill the Associate Director, Camp and Client Services position. This role involves coordinating camp programs, supporting families, and fostering community connections to enhance the foundation's mission of supporting individuals affected by epilepsy.
EmploymentHuman ResourcesRecruiting
Hiring Manager
Debbie Pearl, SPHR
Responsibilities
Lead the planning, coordination, and delivery of all EFNE camp programs, including day camps, overnight camps, family camps, and virtual sessions
Oversee and coordinate on-site operations during camp programs, ensuring smooth execution, safety compliance, and support for staff and participants
Play a key role in site selection, partner coordination, contract management, logistics planning, and risk management procedures to ensure effective program delivery
Provide critical support to seasonal staff, counselors, and volunteers throughout onboarding and training processes to ensure readiness and program success
Maintain camper records, handle registration processes, and communicate with families
Coordinate with medical professionals to ensure safe care for campers with epilepsy and co-occurring conditions
Supervise EFNE’s operations and each camp it schedules and personally attending the camps for their duration
Develop and manage camp budget in partnership with finance staff
Implement year-round expansion programs by developing and coordinating in-person day activities and community meetups throughout all five New England states
Coordinate and lead adult retreats, family gatherings, and seasonal recreational activities
Establish partnerships with local organizations, camps, and venues
Provide care management support for camp families and other clients as needed, working as an integral member of the Programs & Services (P&S) team
Provide resource navigation and referral support to families
Act as lead facilitator for at least two SHARE groups (in-person or virtual)
Build strong relationships with families to create a supportive and inclusive experience before, during, and after camp
Collaborate closely with the Programs & Services (P&S) team to ensure consistency with EFNE’s client support model
Coordinate communication efforts concerning camp and recreational programs with EFNE’s outreach and communications teams
Represent EFNE at community events, resource fairs, and partner meetings
Collect feedback and evaluation data to enhance continuous improvement
Qualification
Required
Associate's degree or the equivalent experience required, Bachelor's degree preferred
Minimum 2–3 years of experience supporting or coordinating camp operations, youth programs, recreation programs, or similar settings
Experience working with children, youth, or families; experience with medical or disability-related programs is preferred
Strong organizational skills and ability to coordinate multiple programs simultaneously
Strong communication and teamwork skills
Skilled in leading small group activities, in-person programs, and virtual sessions
Ability to work some evenings and weekends during events or camp sessions
Seizure First Aid and CPR/First Aid certification (or willingness to obtain)
Will be required to participate in, and successfully complete, EFNE's accredited Community Health Worker certification program
Valid driver's license and readiness to travel across New England
Preferred
Bachelor's degree preferred
Experience with medical or disability-related programs is preferred
Benefits
Hybrid work schedule based in New England (seasonal in-person presence at camp sites required)
Opportunity to be part of a community -based mission driven organization with ability to make an immediate impact
Comprehensive benefit package with no waiting period for health, dental and vision
Generous paid time off including vacation, sick and holidays and a matching 403B retirement plan
Company
KMA Human Resources Consulting
KMA Human Resources Consulting provides recruiting, human resources consulting, and administrative support services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Kim Anania
President & CEO
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