Collector/Resolution Specialist jobs in United States
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Brock & Scott, PLLC ยท 8 hours ago

Collector/Resolution Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$20/hr - $20/hr

Brock & Scott, PLLC is seeking motivated individuals to join their collections team. The role involves helping consumers resolve accounts through various communication channels and maintaining accurate records of interactions.

Financial ServicesLegal
Hiring Manager
Danielle Coleman Gurley
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Responsibilities

Help consumers resolve accounts via phone, email, and mail
Handle inbound calls and assist with questions and payments
Track all communications and keep accurate account records
Recommend next steps and generate repayment documents when needed

Qualification

Customer service skillsClear communication skillsProblem-solving abilitiesMeet goalsWork independently

Required

High school diploma or GED
Clear, professional communication skills
Strong problem-solving and customer service abilities
Ability to work independently and meet goals

Benefits

Bonus Potential: $1,500+ per month for on-target performers (performance-based; tied to goals and attendance)
Collaborative, supportive team environment
Career growth opportunities in a stable, growing company

Company

Brock & Scott, PLLC

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BROCK & SCOTT, PLLC is a full service law firm with extensive experience serving the financial sector.
dateFounded in 1998
location
Winston Salem, North Carolina, USA
people-size501-1000 employees
web-link
https://www.brockandscott.com/

Funding

Current Stage
Late Stage

Leadership Team

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Andrew Spivack
Partner
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Charles Long
Chief Operations Officer
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Company data provided by crunchbase