Mejuri · 1 day ago
Store Manager
Corte Madera, San Francisco Bay Area
Full-time
Onsite
Mid, Senior Level
$95K/yr - $105K/yrMejuri is a company that reimagines fine jewelry as a personal choice rooted in self-expression. The Store Manager will lead a team to drive growth and awareness in the store, ensuring exceptional customer experiences while managing profitability, operations, and merchandising standards.
CrowdsourcingE-CommerceFashionJewelrySupply Chain Management
Responsibilities
Responsible for the financial health and profitability of your store, driving revenue and exceeding targets
Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s customer service model
Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team
Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings
Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed
Manage the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards
Maintain organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies
Proficient in using point-of-sale systems, inventory management software, and other retail technology
Maintain organizational integrity of our BOH up to and including store supplies such as display inventory, sellable inventory and packaging
Accountable for mitigating internal, external and administrative loss of product
Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve
Ensure Mejuri brand standards of visual presentation, cleanliness and functionality
Monitor assortment performance to create a productive sales environment and determine action steps to improve sell-through
Oversee implementation and maintenance of all retail campaign signage and windows in your location
Validate the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged
Coach and inform all store team members on updates or changes to Visual Merchandising standard practices
Flag, identify and action any inefficiencies
Ensure that we have the right people in the right positions at the right time and in the right quantities across your stores
Own the sourcing, assessment, and selection of talent to build the infrastructure necessary to sustain and grow your business
Validate and participate in the successful integration of new talent to our store teams
Validate that team members are completing required instructor-led, on the job and self study trainings
Ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management
Validate the regular and accurate assessment of our people against performance review criteria and KPIs
Build healthy relationships with our people and establish a positive and engaging work environment
Adhere to and validate our compliance practices and partner with People Operations to resolve escalations as they arise
Qualification
Required
Experience in high-volume retail environment
Understanding of local market and requirements relevant to new store openings
Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses
Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
Demonstrated understanding of service excellence in a consumer environment
Excellent communication skills
Deep local knowledge and informed of trends in retail, you're well connected, and you know how to navigate and grow your network to get the introductions you need
Desire to work in a fast paced, entrepreneurial environment–you understand the importance of experimentation and iteration
Preferred
You have opened a store from scratch
You have worked at a start-up or fast growing company
Benefits
Comprehensive medical, dental, and mental health coverage, designed with flexibility, inclusivity & reproductive health in mind.
Opportunity to utilize 401(k) & commuter benefits plans.
Comprehensive medical benefits including PMI, Cashplan, and Pension program
Paid time off – inclusive of vacation and sick days.
4 months of 80% parental leave salary top-up and personalized return to work plans.
Monthly retail bonus program.
Equity program – own a piece of the company and share in our growth.
Regular feedback via performance reviews.
A robust in-house retail learning program
Generous product discount!
Company
Mejuri
Mejuri is a direct to consumer fine jewelry brand that introduces handcrafted, everyday jewelry without the traditional retail markup.
Founded in 2013
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$28.04MKey Investors
New Enterprise AssociatesFelix Capital
2022-02-10Series Unknown
2019-04-25Series B· $23M
2018-09-04Series A· $5M
Leadership Team
Noura Sakkijha
Co-Founder & CEO
Majed Masad
President & Co-Founder
Recent News
500 global
2026-01-19
2026-01-16
2026-01-16
Company data provided by crunchbase