Apply on Employer Site

Mojo · 4 hours ago

General Manager

Greenacres, FL

Full-time

Onsite

Director/Executive

$60K/yr - $70K/yr

MOJO is a company that prides itself on providing exceptional service and building strong teams. As a General Manager, you will lead site operations, manage team performance, and ensure a high-quality customer experience while driving growth and community engagement.

Digital EntertainmentFinancial ServicesSports

Responsibilities

Oversee operations at a site level

Manage team performance

Maintain top-of-the line car washes

Deliver a stellar customer experience

Implement local sales strategies

Optimize site performance

Ensure team is delivering on commitment to quality service

Lead operations in a high-volume, customer-focused service environment

Train teams to promote sales initiatives

Optimize team performance

Engage in sales and marketing strategies

Adapt quickly to changing business needs

Lead cross-functional teams

Manage and resolve damage claims

Oversee procurement of site supplies

Maintain high standards for site condition

Empower team members

Represent the company in local outreach and marketing efforts

Maintain a high standard of customer service

Perform all other duties and tasks as assigned

Qualification

Sales strategiesTeam performance optimizationLeadershipCustomer serviceCommunity engagementCoachingDevelopmentCommunication skillsAdaptabilityConflict resolution

Required

Have a proven ability to lead operations, preferably in a high-volume, customer-focused service environment

Share our commitment to a sales-driven culture, and have previously led and trained teams to promote sales initiatives through superb customer service

Have a talent for optimizing team performance, coaching and developing team members to achieve their best

Understand how to engage in sales and marketing strategies to drive customer growth and improve a site's online reputation

Are skilled at adapting quickly to changing business needs, including flexing labor during peak times and ensuring the team is always prepared for success

Have excellent communication skills and can lead cross-functional teams (including contracted services and technical support) to work collaboratively toward operational goals

Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition

Have a leadership philosophy that emphasizes empowering team members, rather than micromanaging responsibilities

Are passionate about community engagement and representing the company in local outreach and marketing efforts

Are driven to maintain a high standard of customer service and have a track record of building and leading strong, cohesive teams

Will perform all other duties and tasks as assigned by the supervisor/manager to meet business needs