Legal Services NYC · 21 hours ago
Receptionist
Brooklyn, NY
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $105K/yrLegal Services NYC (LSNYC) fights poverty and seeks racial, social and economic justice for low-income New Yorkers. The receptionist position at Brooklyn Legal Services involves welcoming clients, answering phones, maintaining office procedures, and performing preliminary intake duties to assist clients in accessing legal services.
Law EnforcementLegalProfessional Services
Responsibilities
Welcoming prospective clients and visitors to the office and directing them to the appropriate casehandler or external resource
Answering the phones, including responding to inquiries regarding our services and directing calls and taking messages, sorting and distributing the mail
Maintaining an up-to-date knowledge of our office priorities and intake procedures
Assessing whether prospective clients can be assisted by our office and giving information about how to access our services and/or those provided by other organizations
Performing preliminary intake or screening interview, including preparation of appropriate forms, which may require occasional typing
Occasional filing
Duplicating, collating, and distributing materials
Translating for Limited English Proficiency callers and visitors or using telephone translation services as needed; and
Other tasks as assigned which are consistent with the collective bargaining agreement
Qualification
Required
Strong written and oral communication skills
Ability to relate with a wide range of people including low-income clients, case handlers, and representatives of community organizations
Ability to maintain a calm demeanor in a stressful and fast-paced environment
Skilled in Microsoft Word, Excel, and Outlook
Internet research skills
Comfortable learning and adapting to new technologies
Preferred
Proficiency in Spanish, Haitian-Creole or a Chinese-dialect
Prior legal and/or social services experience
Benefits
Excellent benefits package
Mentorship
Training and advancement opportunities
Company
Legal Services NYC
Legal Services NYC is a legal service company.
Founded in 1968
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Greg Klemm
Chief Financial Officer
Jack Lever
Chief Financial Officer
Recent News
2024-05-16
Company data provided by crunchbase