Montage International · 2 hours ago
Sales Manager, Group (FT)
Montage International is a company that emphasizes passion and creativity in their work culture. They are seeking a Group Sales Manager who will be responsible for soliciting business to meet and exceed revenue goals for rooms and food and beverage, while building and strengthening relationships with customers to enable future bookings.
HospitalityHotelResorts
Responsibilities
Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site visits and written communication
Prepare correspondence to group accounts in timely manner
Account management using DELPHI + sales/account management software
Prospect for new business, creating new leads and awareness of the hotel
Travel to strategic trade shows and customer events
Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
Partners with counterpart to effectively manage the business opportunity
Responds to and manages larger and more complex incoming opportunities for the property
Focuses efforts on accounts with significant potential sales revenue
Develops effective sales plans and actions
Works with partners to develop creative ideas and proposals for events
Maximizes revenue by upselling packages
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Closes the best opportunities based on market conditions and individual property needs
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
Handles complex business with significant revenue potential as well as significant customer expectations
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc
Develops relationships within community to strengthen and expand customer base for sales opportunities
Provides excellent customer sales service in order to grow share of the account
Manages and develops relationships with key internal and external stakeholders
Utilizes intranet for resources, templates, and information
Participates in site visits
Develops and facilitates execution of contracts as required
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
Executes the brand’s Customer Service Standards and property’s Brand Standards through the sales process
Work with Director of Sales and other members of team to ensure adequate coverage of the Sales Department. Field unsolicited leads as allocated
Coordinate all details of bookings from these accounts with the assistance of Sales Assistant
Work to achieve annual budgetary goals with respect to occupancy and revenue in group segment. Achieve monthly and annual quotas
Manage relationships with accounts and ensure that all information/history in daylight is current and accurate
Continually update Delphi database with contact information
Assist Director of Sales with development of sales strategies and planning
Assist with preparation of annual rooms’ budget and marketing plan
Act as a backup sales resource in any capacity including handling leisure and corporate business travel reservations when needed
Qualification
Required
Previous hotel sales and operations experience
Sales and operations background
Ability to travel and work independently
Capable of planning and executing sales trips (local, domestic, international) including detailed follow through
Professional appearance & demeanor
Strong client/guest service skills
Working knowledge of reservations and sales & catering systems
Ability to portray the hotel as the unique hotel that it is
Ability to make verbal and written presentations to both large and small groups
Pre-opening sales and operations experience
Knowledge of Delphi, Opera and Microsoft Office software
Familiar with travel throughout key US cities
Knowledge of (high-end) industry publications, general marketing and public relations skills
Company
Montage International
Montage International is a hospitality management company that manages hotels, residences, and golf courses.
Funding
Current Stage
Late StageLeadership Team
Recent News
San Diego Union-Tribune
2025-12-02
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