ESI · 5 days ago
Head of AI Integration & Operations
United States
Full-time
Remote
Director/Executive
8+ years expESI is seeking a Head of AI Integration & Operations who is responsible for architecting and executing AI-enabled solutions that connect business systems and optimize workflows. This role involves setting strategy, managing vendor relationships, and driving delivery through internal and external resources.
Human ResourcesRecruitingStaffing Agency
No H1B
Hiring Manager
Craig Martinov
Responsibilities
Define and implement integration standards and business system APIs
Ensure departmental systems remain lightweight and flexible while contributing to a unified, normalized data ecosystem
Lead the design, development, and rollout of AI-enabled tools and process improvements
Drive delivery end-to-end, leveraging both internal teams and contracted partners
Own accountability for project outcomes, budgets, and ROI
Identify, evaluate, negotiate, and manage vendor and partner relationships
Ensure external providers deliver against cost, quality, and timeline expectations
Partner with leaders across Operations, Sales, Marketing, Finance, and HR to identify opportunities for AI-driven integration and workflow optimization
Act as a bridge between technical solutions and business needs, ensuring adoption and measurable impact
Change Management & Training
Lead change management efforts to ensure adoption of AI and integration solutions
Develop training programs to build organizational capability around new tools and processes
Stay ahead of emerging AI technologies, integration trends, and industry best practices
Proactively bring forward ideas to enhance efficiency, scalability, and decision-making
Qualification
Required
Bachelor's degree in Computer Science, Data Science, Business Administration, or a related field; advanced degree preferred
8+ years in technology leadership roles focused on business systems, integrations, or operations; demonstrated expertise delivering AI or advanced analytics solutions
Strong technical understanding of AI tools (e.g., machine learning, NLP, RPA) & complex business systems, system integration technologies (APIs, ETL pipelines), and data platforms
Proven success leading cross-functional initiatives with clear accountability for delivery, budgets, and measurable outcomes
Demonstrated experience selecting, negotiating, and managing technology vendors and service providers
Ability to align AI and integration initiatives with broader business strategy and departmental needs
Effective at leading diverse teams, managing change, and fostering a culture of innovation
Excellent ability to translate complex technical concepts into actionable strategies for business stakeholders
Ability to pass Level 2 background check
Company
ESI
ESI is committed to providing simplified employment solutions through our superior work ethic and industry experience.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Snyder
CEO
Talena Addison Howard
COO
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