Total Quality Logistics · 1 day ago
Customer Service Coordinator - 2nd Shift
San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrTotal Quality Logistics is a leading provider of freight brokerage services, and they are seeking a Second-Shift Customer Service Representative to act as a critical link between sales teams and transportation partners. This entry-level role involves managing inbound and outbound communications, tracking shipments, and resolving issues to ensure timely deliveries and maintain strong relationships.
Freight ServiceLogisticsTransportation
No H1B
Responsibilities
Manage a high volume of inbound and outbound phone calls and emails, ensuring shipments are on schedule
Help resolve shipping issues with a high sense of urgency and professionalism
Document and manage all tasks in our internal systems
Provide updates and communicate directly with the internal sales and support teams
Qualification
Required
You have a passion for delivering excellent customer service
You enjoy solving problems
You maintain a calm, professional demeanor under pressure
You communicate clearly and work well within a team
You're organized, with a high attention to detail
You have a strong work ethic with a history of reliability
You're professionally driven, and career motivated
You are comfortable working in a fast-paced office environment
Benefits
Outstanding career growth potential
Comprehensive benefits package
Health, dental and vision coverage
401(k) with company match
Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Certified Great Place to Work with 800+ lifetime workplace award wins
Company
Total Quality Logistics
The logistics industry is a $500 billion market.
Founded in 1997
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Rob Poulos
Chief Operating Officer
Chris Brown
Chief Legal Officer
Recent News
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