Live Nation Entertainment · 8 hours ago
Charleston Music Hall and Music Farm Box Office
Charleston, SC
Part-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrFrank Productions, LLC is looking for Box Office staff to join their team part-time in Charleston, SC. The role involves assisting in daily operations of the box office, managing customer inquiries, and ensuring efficient ticket distribution.
ConcertsEvent PromotionEventsMedia and EntertainmentTicketing
Responsibilities
Assist in daily operations of the box office, including opening and closing box office procedures
Quickly and efficiently identify a customer’s will-call order by verifying all pertinent customer information including the customer’s name, email, and order number in order to distribute tickets
Assist customers with mobile tickets during day-of-event and ingress
Understand the venue seat-map and assist customers in seat selection
Efficiently and accurately answer customer questions in-person and over the phone
Accurately accept customer payment while adhering to company’s procedures and policies
Utilize ticketing software to sell tickets to patrons
Follow company protocol for the relevant building as communicated by venue management
All other duties as assigned
Qualification
Required
Applicable customer service skills working with a diverse set of customers
Ability to work independently and solve problems using sound decision-making skills
Ability to learn and work within systems such as MS Office, ticketing software, and other company software
Ability to communicate effectively in a team environment that includes in-person collaboration, group e-mails, and instant messaging
Ability to handle difficult situations in a professional manner
Professional and friendly demeanor
Excellent organizational skills and attention to detail
Committed to learning, and fostering an environment of diversity, equity, and inclusion
Background check required
Company
Live Nation Entertainment
Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.
Founded in 1996Beverly Hills, California, USA
10001+ employees
H1B Sponsorship
Live Nation Entertainment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (23)
2023 (34)
2022 (39)
2021 (39)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$3.72BKey Investors
Public Investment Fund
2025-10-08Post Ipo Debt· $1.3B
2024-12-03Post Ipo Debt· $1B
2023-01-09Post Ipo Debt· $900M
Leadership Team
Chris Loll
Chief Operating Officer, Media & Sponsorship
Rose Kirkland
Senior Vice President, Booking
Recent News
2026-01-13
Company data provided by crunchbase