Charter Steel · 4 days ago
Digital Vendor Management Office Manager
Charter Manufacturing Company, Inc - Mequon, WI
Full-time
Hybrid
Senior Level
7+ years expCharter Manufacturing is a fourth-generation family-owned business where their will to grow drives them to do it better. The Digital Vendor Management Office Manager will lead the creation and evolution of the Digital Vendor Management Office, shaping how Charter engages and maximizes value from its digital vendors while overseeing the full vendor lifecycle.
Consumer GoodsManufacturing
Responsibilities
Establish and lead Charter’s Digital VMO, including governance models, policies, standards, and operating procedures
Develop and execute enterprise‑wide vendor management strategies aligned with IT and Digital roadmaps
Standardize vendor intake, onboarding, performance management, renewal, and exit processes
Ensure compliance with IT standards, security, data protection, and regulatory requirements
Build, coach, and develop a high‑performing vendor management team
Oversee all IT and Digital vendor contracts, ensuring consistency, transparency, and accountability
Partner with Legal to negotiate commercial terms, mitigate risk, and protect Charter’s interests
Lead renewals, renegotiations, and competitive sourcing events to drive cost optimization
Maintain a centralized vendor repository, sourcing calendar, and renewal pipeline
Lead pricing and commercial negotiations, including licensing, rate cards, SLAs, credits, and incentives
Analyze vendor spend, usage, and performance to optimize total cost of ownership
Identify opportunities for vendor consolidation, rationalization, and strategic partnerships
Govern RFP/RFI/RFQ processes for major digital initiatives
Develop sourcing strategies, evaluation criteria, and award recommendations for executive leadership
Define and implement vendor performance metrics and scorecards
Manage executive‑level vendor relationships and strategic engagements
Proactively identify vendor risks and lead remediation efforts
Serve as the primary subject matter expert for Digital vendor governance
Communicate vendor risks, opportunities, and recommendations to senior leadership
Follow Environmental, Quality, and Safety Management System procedures
Qualification
Required
Bachelor's degree in Information Technology, Business, or related field
7+ years of progressive experience in IT/Digital vendor management, strategic sourcing, or technology procurement
3+ years of people leadership experience
Proven success leading or operating within a Vendor Management Office (VMO) or similar governance structure
Deep experience negotiating technology contracts across hardware, software, cloud, SaaS, managed services, and professional services
Strong understanding of licensing models, subscription structures, consumption‑based pricing, and SLAs
Experience with VMS, CLM, or sourcing tools
Demonstrated success leading RFPs/RFIs/RFQs for complex digital initiatives
Strong analytical, financial, and risk assessment capabilities
Ability to influence senior leaders and collaborate across IT, Digital, Legal, Finance, and HR
Exceptional written, verbal, and executive‑level communication skills
Preferred
Master's degree in Business, IT, or related field
Professional certifications (CPSM, CPM, ITIL, CISM, etc.)
Experience building or maturing an enterprise VMO or vendor governance framework
Benefits
Comprehensive health, dental, and vision benefits
401(k) plan that includes employer matching and profit sharing
Company-paid life insurance
Disability coverage
Paid time off (PTO)
Company
Charter Steel
Charter Steel, Inc. manufactures and distributes carbon and alloy steel bars, rods, and wire products. It is a sub-organization of Charter Manufacturing.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Joel Casterton
President
Recent News
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