Harlequin · 1 week ago
Senior Producer (Retail & Experiential)
New York, NY
Full-time
Hybrid
Senior LevelHarlequin Design is an independent, award-winning global design agency founded in 1994. The Senior Producer (Retail & Experiential) will take full ownership of complex, multi-market retail and commercial projects, acting as the primary client liaison and internal lead from briefing through to final handover.
Graphic DesignManufacturingPrinting
Responsibilities
Act as the main client contact for allocated accounts, building strong, trusted relationships
Manage and support multiple client accounts simultaneously, overseeing up to 10+ live projects
Take detailed creative and production briefs from clients and translate them clearly to internal teams and external suppliers
Ensure client expectations are met or exceeded at every stage of the project lifecycle
Develop and manage project timelines, critical paths, and delivery schedules across multiple markets
Prepare project quotations, often under tight deadlines, ensuring commercial viability and profitability
Own full budget management: reconciliation, cost control, invoice review, and purchase order management
Manage store allocations, rollouts, and logistics for large-scale, multi-location retail programmes
Oversee and coordinate production, technical, and logistics teams
Source materials, finishes, props, and specialist suppliers for bespoke projects
Obtain and evaluate comparative supplier quotes, ensuring best value and quality
Conduct supplier factory visits where required, with a strong understanding of materials and finish standards
Manage and attend installations, overseeing snagging, variations, final handover, and client sign-off
Work closely with design, technical, production, and logistics teams
Demonstrate exceptional written and verbal communication skills with clients, suppliers, and internal stakeholders
Maintain a calm, organised, and solutions-focused approach in a fast-paced environment
Qualification
Required
Proven experience as a Senior Project Manager within retail, commercial interiors, visual merchandising, or production-led environments
Strong understanding of the full project lifecycle: design, manufacture, logistics, and installation
Experience managing multiple complex projects concurrently across different regions
Commercially minded, with strong budgeting and financial reconciliation skills
Highly organised with exceptional attention to detail and the ability to multitask effectively
Confident working with global suppliers, production partners, and installation teams
Proficient in Excel, Word, and project management systems
Willingness to travel internationally as required
Benefits
Company laptop and mobile phone
15 days annual leave +1 additional day for Birthday
Hybrid role between our production facility in Farmingdale, Long Island and remote working
Company
Harlequin
At Harlequin, we design, produce, and install award-winning retail design, windows, interiors, and pop-up spaces.
Founded in 1994
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase