Club Pilates Chicago · 5 hours ago
Studio Manager
Chicago, IL
Full-time
Hybrid
Mid Level
$55K/yr - $65K/yrClub Pilates Chicago brings the joy of Pilates to 9 vibrant studios across the city, and they are seeking a Studio Manager who will be the heart and soul of the studio. The role involves leading daily operations, staff management, driving sales growth, and fostering community engagement.
Wellness and Fitness Services
Responsibilities
Lead & Inspire: Build and nurture a welcoming, positive atmosphere for prospects/members and staff, living our core values: Respect, Integrity, Inclusivity, Balance, Continuous Growth, Accountability, and Intentionality
Drive Growth: Own studio revenue targets by driving membership sales, private training, retail, and community event participation
Develop and Coach the Team: Oversee and mentor the sales and studio staff, fostering a high-performing, supportive team culture through training and development
Drive Operational Excellence: Manage daily studio operations, including facility management, member relations, and issue resolution with professionalism and care
Build Community Engagement: Cultivate a strong, welcoming community inside the studio, ensuring members feel engaged and supported. Additionally, represent Club Pilates at local events such as farmers' markets, neighborhood festivals, and promotional activities to increase brand awareness, generate new prospects, and grow the studio presence in the neighborhood
Deliver Superior Customer Experience: Serve as the go-to contact for prospects and members, handling inquiries and escalations with empathy, efficiency, and a white-glove service mindset that creates exceptional experiences
Own Studio Results & Partner with Management: Work independently to meet studio goals while collaborating with the broader management team to ensure consistency across all Chicago studios
Qualification
Required
A natural leader who embodies our core values and thrives in a fast-paced, customer-focused environment
Reliable with a flexible 'available to support as needed' and the ability to adapt as needed, while also maintaining healthy and sustainable boundaries
Strong analytical skills with the ability to interpret reports (revenue, conversion, retention) and translate data into actionable strategies
Availability to work full-time, including alternating some evenings, weekends, and holidays
Preferred
Previous experience in studio, retail, or fitness management preferred
Proven sales expertise and a history of consistently hitting or exceeding sales goals preferred
Associates' or Bachelor's degree preferred
Benefits
Free stand-by Pilates classes
Discounts on retail and Teacher Training Program.
Paid Maternity Leave
Comprehensive health benefits (Medical, Dental and Vision) for full-time employees
Paid leave and sick leave
401(k) retirement plan
Company
Club Pilates Chicago
Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase