DigiCert · 1 week ago
Senior Technical Trainer
United States
Full-time
Remote
Mid, Senior Level
4+ years expDigiCert is a leading global security authority that provides trusted encryption for various industries. They are seeking a Senior Technical Trainer to deliver high-impact training for technical audiences, ensuring clarity and confidence in using their products.
Digital MediaSecuritySEOSkill Assessment
Responsibilities
Deliver engaging virtual and in-person technical training for internal teams, partners, and customers
Lead workshops, labs, and certification sessions across DigiCert product lines (e.g., CLM, TLM/STM, Device Trust, PKI, SSO integrations, automation/scripting labs)
Adapt delivery based on audience persona (SE, Support, partner engineers, customer admins)
Build and maintain course materials including slides, lab guides, assessments, demos, and certification content
Partner with Product and Engineering to ensure content reflects current releases, roadmap updates, and industry best practices
Translate complex technical concepts into digestible, actionable learning
Collaborate with Engineering/CloudShare/DevOps teams to ensure lab environments are configured, stable, and up to date
Troubleshoot lab issues and drive improvements to hands-on learning experiences
Work with SE leadership, Partner Enablement, Product Marketing, and Support to identify skill gaps and create training that directly impacts adoption and product proficiency
Participate in product launch readiness initiatives and live enablement events (Tech Summit, SKO, SE bootcamps)
Collect learner feedback and use metrics to improve content and delivery
Ensure training meets DigiCert’s enablement standards for accuracy, clarity, and impact
Qualification
Required
4+ years experience in technical training, technical enablement, solutions engineering, or systems administration
Strong understanding of PKI, certificates, CLM, identity & access management, TLS, or related security technologies
Ability to articulate how DigiCert solutions solve real-world business and technical problems (mapping features → value)
Comfortable discussing APIs, integrations, cloud infrastructure, and deployment architectures at a high level
Familiarity with scripting/automation (Python, PowerShell, Bash) to support advanced lab content
Proven ability to deliver clear, engaging technical training to mixed audiences
Experience building structured training materials (labs, guides, videos, assessments)
Strong facilitation, storytelling, and classroom management skills
Proficiency with LMS platforms, content authoring tools, and virtual classroom technologies
Experience with CloudShare or other lab provisioning environments
Ability to work with Confluence, Jira, Highspot, GitHub, or similar tooling
Highly organized, proactive, and able to manage multiple courses and stakeholders
Exceptional communication — able to simplify the complex
Strong ownership mindset; able to work independently and drive outcomes
Collaborative, positive, team-oriented approach
Preferred
Experience training on DigiCert products specifically (CLM, Device Trust Manager, Software Trust Manager, DigiCert ONE modules)
Background in cybersecurity, PKI architectures, or certificate lifecycle management
Certifications such as: CompTIA Security+, CISSP, Certified PKI Professional (C|PKI), AWS/Azure/GCP foundational certs
Experience working with partner training programs or customer education
Instructional design experience (ADDIE, adult learning theory, blended learning)
Benefits
Generous time off policies
Top shelf benefits
Education, wellness and lifestyle support
Company
DigiCert
DigiCert is a technology company focused on digital security.
1001-5000 employees
H1B Sponsorship
DigiCert has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (8)
2023 (13)
2022 (10)
2021 (13)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$9.3MKey Investors
Runway Growth CapitalCrosspoint Capital Partners
2025-10-09Debt Financing· $9.3M
2021-12-14Private Equity
2019-07-10Private Equity
Leadership Team
Amit Sinha
Chief Executive Officer
Jugnu Bhatia
Chief Financial Officer
Recent News
HealthCareIT News
2025-12-03
Company data provided by crunchbase