IT Service Desk - Provisioning (28785) jobs in United States
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Dahl Consulting ยท 7 hours ago

IT Service Desk - Provisioning (28785)

positionLehi, UT
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $20/hr

Dahl Consulting is a leading company in the renewable energy industry, seeking an IT Provisioning Technician to support internal systems, hardware, and applications. This role involves providing technical support, managing equipment requests, and ensuring compliance with security protocols.

ConsultingHuman ResourcesInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide technical support to employees via multiple channels (phone, chat, email, remote)
Manage ticketing requests for new equipment and process returned hardware
Document and track provisioning activities according to established processes
Communicate effectively with a large and diverse user base
Clearly document issues and troubleshooting steps for escalation and review
Adhere to security protocols to protect company systems and data

Qualification

Windows imagingTroubleshooting fundamentalsDesktop hardware supportWindows Operating SystemsCustomer service skillsA+ CertificationMobile device setupChrome OS knowledgeMac OS knowledgeG-Suite understandingCommunication skills

Required

Windows imaging or re-imaging experience
Intermediate knowledge of troubleshooting fundamentals
Experience with desktop hardware support
Familiarity with current Windows Operating Systems
Ability and willingness to learn new technologies and processes
Strong customer service and communication skills

Preferred

A+ Certification
Experience with mobile device setup or imaging processes
Intermediate knowledge of Chrome OS and Mac OS
Basic understanding of G-Suite in a corporate environment

Benefits

Comprehensive benefits package

Company

Dahl Consulting

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Dahl Consulting is a staffing and recruiting company that offers talent management solutions.
dateFounded in 1993
location
Rockville, Minnesota, USA
people-size51-200 employees
web-link
http://dahlconsulting.com

H1B Sponsorship

Dahl Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Valerie Doherty
CEO
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Company data provided by crunchbase