Harvest Technical Services, Inc. · 10 hours ago
Payments Planning Manager
United States
Contract
Remote
Mid Level
$90/hr - $100/hrHarvest Technical Services, Inc. is seeking a Payments Planning Manager responsible for planning and reporting on large-scale programs that support the Payments organization's operational goals. The role involves enhancing productivity through communication and governance frameworks while managing risks and supporting strategic projects.
Bookkeeping and PayrollConsultingHuman ResourcesRecruiting
Responsibilities
As a Payments Planning Manager, you are responsible for planning and reporting on large-scale programs and projects that support the strategic operational goals of the Payments organization
In this role, you work cross-functionally to enhance productivity and efficiency through clear communication, the execution of a robust roadmap governance framework, and a commitment to continuous planning and reporting—including goal setting, priority alignment, and performance tracking
By empowering the global community and supporting teams, you help transform operations and drive excellence in business-critical processes
Ability to review complex process and procedure documents with attention to detail to identify potential issues, inaccuracies, or areas of risk and develop tool based solutions
Assess and anticipate risks associated with projects, change management, and ensure creative and effective mitigations are available
Support the Payments Business Ops team to define, launch, and execute various strategic and operational projects
Extremely strong and proven ability implementing and executing a product team governance framework, including strategy, framework and tooling
Troubleshoot complex issues, providing expert guidance and solutions
Deliver world-class customer experiences with empathy, clear communication, and timely problem resolution
Contribute to knowledge resources, helping others get the most from Airtable
Stay up to date on new features, educating the team on best practices
Qualification
Required
Ability to review complex process and procedure documents with attention to detail to identify potential issues, inaccuracies, or areas of risk and develop tool based solutions
Assess and anticipate risks associated with projects, change management, and ensure creative and effective mitigations are available
Support the Payments Business Ops team to define, launch, and execute various strategic and operational projects
Extremely strong and proven ability implementing and executing a product team governance framework, including strategy, framework and tooling
Troubleshoot complex issues, providing expert guidance and solutions
Deliver world-class customer experiences with empathy, clear communication, and timely problem resolution
Contribute to knowledge resources, helping others get the most from Airtable
Stay up to date on new features, educating the team on best practices
Strong and varied experience with Airtable and passionate about optimizing business workflows
Skilled communicator—both written and verbal—adaptable to diverse audiences
Analytical, resourceful, and creative in solving complex technical challenges
Naturally curious and motivated to continually learn and exceed expectations
Deep knowledge and experience using collaborative project management tools and processes (e.g. AirTable, JIRA, Google docs, scrum, agile)
Proficient with tools like Salesforce, Confluence, G Suite; knowledge of relational databases, REST APIs, and formulas is a plus
Preferred
BS/BA degree in business or technical field or equivalent job experience
Strong understanding of software product development processes and methodologies. Ability and desire to work in a fast-paced environment
Mission-driven, enthusiastic to learn and grow within the company's community and embody our Core Values; team-oriented with a positive, can-do attitude
Company
Harvest Technical Services, Inc.
At Harvest Technical Services Inc., “Our Talent is Finding Yours”.
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Judy Fick
President and Founder
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