Matthews Memorialization · 13 hours ago
Operational IT Analyst- Workflow & Automation
Pittsburgh, PA
Full-time
Hybrid
Senior Level
6+ years expMatthews Memorialization is a leader in the memorialization industry committed to helping customers grow their businesses. The Operational IT Analyst - Production Workflow & Automation is responsible for improving operating efficiencies through the research, development, and implementation of workflow technology and solutions across various departments.
Responsibilities
Ensures all Production workflows are configured and maintained in a manner that support both internally and externally agreed upon service levels
Reviews key-user Production workflow requirements and assist in defining a departmental strategy for delivery of updates and new processes to ensure maximum resource utilization and effectiveness
Attends Production workflow strategy planning meetings as necessary
Researches issues, identifies opportunities for improvement, creates and/or updates workflows, and deploys and implements workflows consistently and effectively
Ensure computers and related equipment are properly maintained to keep production flowing
Continually communicates with related parties to determine how processes work in the current state to recommend improvements to be utilized in the future state
Ensure replacement equipment is in stock and ready to be deployed when needed
Trains on new processes and/or workflow tools and create/provide end user reference documentation and training manuals to standardize procedures
Delivers projects on time and within budget
Develops and maintain a good understanding of technological advancements, industry trends, and competitor activities to determine whether these ideas can be used
Additional duties as assigned
Qualification
Required
Bachelor's or Associates Degree in business or related IT field
6+ years of previous workflow experience
Occasional travel either locally, nationally, and/or internationally may be required
High degree of proficiency MS Office Suite, Outlook & Internet applications
Experience with Networking, System Integration, Software Applications, and MS Windows in a manufacturing environment
Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
Solid understanding and application of mathematical concepts
Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients
Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
Ability to work with and influence peers and senior management
Self motivated with critical attention to detail, deadlines and reporting
Ability to work overtime as necessary
Company
Matthews Memorialization
As a leader in the Memorialization industry, Matthews is committed to helping our customers grow their businesses and helping families move from grieving to remembrance by providing products of superior craftsmanship, and programs and services that help families in their time of need.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Julia Qualiotto, SHRM-CP
Human Resource Business Partner
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