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Safe Life Home Health Care · 4 hours ago

CCP Program Supervisor IDoA CCP Program Experience Required

Lombard, IL

Full-time

Onsite

Mid, Senior Level

$50K/yr - $60K/yr

Safe Life Home Healthcare, LLC is a premier patient satisfaction organization serving the greater Chicago area. They are seeking an experienced Home Care Supervisor to lead their new Community Care Program (CCP) vertical while supporting existing operations, with responsibilities including administrative duties, staffing, data entry, operations, and customer service.

Health CareHome Health CareNursing and Residential CareTherapeutics

Responsibilities

Answer and transfer phone calls

Provide quality customer service

Maintain filing systems

Lead the establishment of CCP vertical

Build relationships with CCUs and community partners

Manage incoming client referrals

Recruit, hire, and terminate employees

Conduct pre-service and in-service training

Coordinate client care (caseload of up to 50 clients)

Communicate with vendors regarding documentation and service deviations

Enter and maintain employee/client data accurately

Manage client assessments and visit reports

Ensure compliance with IDoA requirements

Integrate CCP operations with existing home health services

Create/update client and employee folders

Conduct quarterly evaluations

Process timesheets and manage payroll reports

Submit accurate payroll data

Develop operational procedures for CCP services

Refer clients to appropriate programs

Assist with service applications

Respond to inquiries within 24 hours

Resolve client/employee issues efficiently

Qualification

CCP supervision experienceHomecare Supervisor CertificationMicrosoft OfficeIDOA compliance knowledgeHome care operations experienceEnglish communicationWellSky Personal Care platformSpanish languageOrganizational abilities