OSM Worldwide · 1 week ago
SalesForce Platform Administrator
Glendale Heights, IL
Full-time
Hybrid
Mid Level
$80K/yr - $85K/yr
3+ years expOSM Worldwide is a dynamic, high-growth organization specializing in B2C eCommerce mail sortation, recognized as a Great Place to Work for the past 7 years. They are seeking a SalesForce Platform Administrator to manage and support Salesforce and marketing automation platforms, ensuring data integrity and user adoption.
DeliveryDelivery ServiceE-CommerceLogisticsShippingSupply Chain Management
Responsibilities
Administer and support the Salesforce (Sales Cloud) and marketing automation platforms
Lead or assist with platform migrations, module upgrades, and strategic transitions (e.g. shifting functionalities from MCAE to full Marketing Cloud) as needed
Manage configuration, user access, automation (flows, triggers, process builders), and data integrity across systems
Troubleshoot synchronization, data flow, automation, and integration issues between Salesforce, marketing platforms, and connected systems
Create and maintain reports and dashboards in Salesforce and Tableau CRM/CRM Analytics to surface key sales and marketing insights
Conduct testing, change management, and rollout of new features or modules, collaborating with IT, marketing, and external partners
Document configurations, data flows, best practices, and change logs
Provide user support, training, and governance to promote adoption and consistency in tool usage
Qualification
Required
Bachelor's Degree in Business, Marketing, Information Systems, or related field
3-5 years of experience administering Salesforce and a marketing automation platform (Pardot/Marketing Cloud/MCAE)
Salesforce Administrator certification required; additional certifications (Advanced Admin, Marketing Cloud Consultant, MCAE Specialist) preferred
Experience or familiarity with Tableau/CRM Analytics or equivalent BI tools
Experience managing or executing migrations or transitions between automation platforms
Strong understanding of CRM data models and automation logic
Preferred
Additional certifications (Advanced Admin, Marketing Cloud Consultant, MCAE Specialist) preferred
Benefits
Comprehensive health benefits: medical, dental, and vision.
Employer-paid short-term disability and life insurance.
Immediate access to paid time off and holidays.
401(k) with 4–7% employer contribution and profit sharing.
Gym reimbursement.
Company
OSM Worldwide
OSM Worldwide provides domestic and international package shipping services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Gaston Curk
CEO
James Kelley
President
Recent News
2025-09-25
2024-02-10
Company data provided by crunchbase