Hospitality Control Solutions · 10 hours ago
Service Technician - East Tennessee (Knoxville)
East Tennessee, TN
Full-time
Hybrid
New Grad, Entry LevelHospitality Control Solutions is seeking a driven, hands-on problem solver to join their fast-growing team as an Associate Service Technician. This role involves supporting the systems that keep restaurants running, providing both on-site and remote troubleshooting for clients in the hospitality industry.
ComputerSoftware
Responsibilities
Deliver on-site and remote troubleshooting for restaurants and hospitality businesses
Track issues and resolutions through our ticketing platform
Keep tools and equipment organized and ready for field service
Represent the company with professionalism and top-tier customer service
Gain hands-on experience diagnosing software/hardware issues in real-time
Partner with senior techs to install and support Aloha POS systems and related hardware
Grow your skills with structured Aloha POS and IT training sessions
Qualification
Required
Curiosity and enthusiasm for tech—especially if you love figuring out how things work
Basic hardware and software know-how
Familiarity with networking fundamentals (TCP/IP, routers, switches)
Strong communication and problem-solving skills
Willingness to be part of a team and jump into new challenges
Reliable transportation and a valid driver's license. Company car provided for on-site support
References and willingness to do background check
Preferred
Prior tech support or field service experience
Familiarity with POS systems, especially Aloha
Benefits
Company car provided for on-site support
Company
Hospitality Control Solutions
HCS provides point of sale peace of mind through our hardware, software, help desk, and EMV solutions for the hospitality industry.
Founded in 1997
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Joe Staler
Chief Manager
Company data provided by crunchbase