eTeam ยท 1 week ago
Field Engineer 2
Coppell, TX
Full-time
Onsite
Mid Level
$23/hr - $25/hreTeam is a company that specializes in providing technical support and services. They are seeking a Field Engineer 2 who will be responsible for installing, diagnosing, servicing, and maintaining high-end proprietary products and other computer-related products, while also providing technical guidance to lower-level engineers.
Information Technology
Responsibilities
May function as team or site leader providing direction to other technicians
Performs server and storage break and fix
Provides support for Enterprise products, such as Dell ESFDesk side support specialist
Provides support for enterprise storage products
Supports Networking products - including Cisco certification requirements
Provides support for Payment systems products and Unisys core-CMOS products
May have project management responsibilities for smaller projects
Possesses other, high skilled, specialized technical skills
Provides support for software, hardware and networking support for desktops, laptops and servers
Provides maintenance and support on legacy products
Installs and maintains PCs and associated software, networks, servers and peripherals
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation
Maintains a high degree of professionalism in actions, demeanor and dress
Ensures customer satisfaction throughout the service delivery transaction
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within
Qualification
Required
Installing, diagnosing, servicing and maintaining High-end Unisys proprietary products
Providing technical support to customers in solving technical problems
Handling more complex products, problems, and/or projects
Providing technical guidance to lower-level engineers
Performing server and storage break and fix
Providing support for Enterprise products, such as Dell ESF
Providing support for enterprise storage products
Supporting Networking products - including Cisco certification requirements
Providing support for Payment systems products and Unisys core-CMOS products
Possessing high skilled, specialized technical skills
Providing support for software, hardware and networking support for desktops, laptops and servers
Providing maintenance and support on legacy products
Installing and maintaining PCs and associated software, networks, servers and peripherals
Performing installs, moves, adds and changes as required
Testing and certifying PCs, networks, servers and client approved applications
Providing follow-up on problems or escalation
Maintaining a high degree of professionalism in actions, demeanor and dress
Ensuring customer satisfaction throughout the service delivery transaction
Ensuring client specific Service Level Agreements are met and incident and request tickets are updated accordingly
Company
eTeam
eTeam is a staffing agency that also provides payrolling services.
Founded in 1999
501-1000 employees
H1B Sponsorship
eTeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-04Acquired
Leadership Team
Swetta Bhatt
CEO APAC & India
Aanchal Thakur
Chief Customer Officer
Recent News
2025-11-19
2025-08-21
Company data provided by crunchbase