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State Bar of California · 13 hours ago

Summer Internship in the Office of Information Technology

180 Howard Street, San Francisco, CA, 94105, US

Internship

Hybrid

Intern

$24/hr - $24/hr

The State Bar of California is seeking a motivated intern for their Office of Information Technology to assist in enhancing user interface (UI) and user experience (UX) for applications serving bar exam applicants and attorneys. The intern will conduct user research, analyze current systems, and develop recommendations to improve usability and service delivery.

GovernmentLaw EnforcementLegal

Responsibilities

Review and document applicant- and attorney-facing systems to understand current user experiences and workflows

Conduct user research by analyzing existing feedback, help desk data, and internal stakeholder input

Develop user personas representing law school applicants, bar applicants, and licensed attorneys

Create end-to-end user journey maps for key processes for program areas, including Admissions and Regulation

Identify usability issues, pain points, and areas of process improvement across systems

Analyze opportunities to improve usability, clarity, accessibility, and overall user experience

Prioritize UX improvement opportunities based on user impact, feasibility, and organizational constraints

Develop conceptual UX artifacts (e.g., journey maps, flow diagrams, wireframes) to illustrate recommendations

Prepare and deliver a summary of findings and recommendations to management and executive leadership

Present solutions to stakeholders while promoting design thinking

Qualification

User Interface DesignUser Experience DesignUsability TestingFigmaAnalytical SkillsClear CommunicationCollaboration

Required

Currently enrolled in a 4-year college or university pursuing a bachelor's degree or graduate degree

Available to work 10 weeks full-time from May/June through early August 2025

Is a creative and detail-oriented individual with a strong interest in user interface and user experience design

Possesses experience or coursework in usability testing and evaluation

Keen on improving digital accessibility and usability for diverse audiences

Has Familiarity with tools such as Figma or similar platforms

Has strong analytical skills, clear communication, and the ability to translate user needs into actionable design recommendations

Has a collaborative mindset and eagerness to learn in a fast-paced environment

Letter of interest providing information about why you are interested in the role, and highlighting the knowledge, skills and abilities that you bring to the role

Benefits

Access to professional development and wellness sessions.

Working directly with leadership within the State Bar.

Virtual Events with other interns.

Ability to network, gain experience, and contribute to work that protects all Californians.

Gain relevant experience through projects and assignments.

Company

State Bar of California

The State Bar of California’s mission is to protect the public and includes the primary functions of licensing, regulation and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system.

Founded in 1927