empirical Foods · 4 days ago
Technical Services Field Coordinator
United States
Full-time
Remote
Senior Level
5+ years expEmpirical Foods is seeking a Technical Services Field Coordinator to act as a crucial link between products, customers, and internal teams. The role involves providing technical support at customer sites, managing raw material operations, and contributing to product innovation through R&D initiatives.
Food and BeverageFood ProcessingNatural Resources
Responsibilities
Partner with customers—from prospects to long-standing accounts—to ensure seamless product integration into their operations
Travel to customer facilities to provide on-site technical support and troubleshooting issues in real-time
Investigate and resolve customer concerns, maintaining detailed records to drive continuous improvement
Oversee frozen primal raw material inventory, coordinating slacking schedules with internal and external partners
Forecast production needs for both primal and portioning operations
Assist with purchase order generation and resolve any raw material inventory challenges
Support production planning and scheduling as needed
Participate in product testing initiatives, including regular production assessments, R&D projects, and pilot programs
Work closely with management, customers, and suppliers to identify opportunities and deliver technical solutions
Build and maintain strategic supplier relationships that advance company goals
Ability to perform all essential job functions with or without reasonable accommodation
Perform all other duties as assigned
Must have regular and punctual attendance
Qualification
Required
Minimum 5 years of hands-on experience in food processing
Technical degree in microbiology, chemistry, meat science, food science, or related field (or equivalent experience)
Ability to perform all essential job functions with or without reasonable accommodation
Perform all other duties as assigned
Must have regular and punctual attendance
Food safety regulations and compliance
Quality assurance protocols and testing procedures
Yield optimization knowledge
Strong presentation and training abilities
Proficiency with Microsoft Office Suite and general computer applications
Strong analytical thinking and problem-solving abilities
Excellent communication skills across all organizational levels
Leadership capabilities that foster effective teamwork
Conflict resolution skills with attention to urgency and detail
Work performed in both office and production facility settings
Travel to customer sites up to 50% of the time
Company
empirical Foods
At empirical, we believe everyone deserves safe, quality, and affordable food.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase