BPO Intern jobs in United States
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Concora Credit · 1 day ago

BPO Intern

Concora Credit is dedicated to helping customers do more with credit. As a BPO Intern, you will assist in understanding business performance and contribute to strategies that enhance improvement opportunities while gaining hands-on experience in business processes and operational improvements.

ConsumerFinanceFinancial ServicesFinTech
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Responsibilities

Assist with data entry and maintenance of operational records
Support the preparation of basic reports and performance summaries
Help document processes and update training materials
Contribute to workflow improvements by identifying opportunities and proposing practical solutions
Collaborate with Team Members from different departments to gather insights and feedback
Gain exposure to BPO operations within a dynamic, evolving company

Qualification

Data AnalyticsMicrosoft 365 SuiteProcess ImprovementCollaborationAttention to DetailOrganizational SkillsWritten CommunicationVerbal CommunicationInitiativeAdaptability

Required

Currently enrolled in a Bachelor's degree program in Business, Operations, Data Analytics, Communications, or a related field
Strong attention to detail and organizational skills
Basic proficiency in Microsoft 365 Suite (Word, Excel, PowerPoint)
Good written and verbal communication skills
Demonstrated interest in operations support, data analysis, or process improvement through coursework, projects, or internships
Ability to work collaboratively with cross-functional teams and stakeholders
Willingness to learn, take initiative, and adapt to changing processes
Applicants must be classified as a Junior or higher at the time of application, with an expected graduation date of 2026 or 2027
Available to work 10 weeks with no major conflicts in June through August
Available to work onsite Monday through Thursday at our Akron, OH office
Authorized to work in the US for any employer and without the need for sponsorship now or in the future

Preferred

Exposure to customer service or team-based environments (e.g., part-time jobs, volunteer work, or student organizations)
Participation in process documentation or workflow mapping in academic projects or extracurricular activities
Exposure to reporting or workflow tools (such as Power BI, Salesforce, or advanced Excel functions)

Company

Concora Credit

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Concora Credit provides consumer financing options for merchants and service providers in the United States.

Funding

Current Stage
Late Stage
Total Funding
$65M
Key Investors
Endeavour Capital
2013-08-12Series Unknown· $40M
2012-10-10Series Unknown· $25M

Leadership Team

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Bruce Weinstein
President and Chief Executive Officer
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Tim Melvin
CTO/CIO
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Company data provided by crunchbase