RACELOGIC · 16 hours ago
Operations & Sales Administrator (RL USA)
Novi, MI
Full-time
Onsite
New Grad, Entry LevelRACELOGIC is a company that designs and manufactures advanced electronic systems for vehicle testing technology. They are seeking an Operations & Sales Administrator to support commercial and operational activities in Racelogic USA, ensuring accurate order processing, operational flow, and excellent customer support.
AutomotiveElectronicsInformation TechnologyManufacturingProduct Design
Hiring Manager
Cieran Newton
Responsibilities
Process and manage customer sales orders from receipt through to fulfillment
Act as a key point of contact for customers, responding to order-related inquiries via phone and email
Support the sales team with accurate order entry, documentation, and follow-up
Ensure commercial data is accurately maintained within internal sales and ERP systems
Verify stock availability and coordinate with shipping, receiving, and production teams to support order fulfillment
Collaborate with UK and global Racelogic teams to ensure seamless intercompany order processing and delivery
Maintain accurate operational and order records across relevant systems
Support invoicing and coordination with finance where required
Monitor inventory levels based on demand, historical usage, and incoming orders
Highlight potential shortages, delays, or discrepancies and escalate appropriately
Support accurate stock data and assist with resolving inventory discrepancies
Produce regular operational and sales reports, including KPI tracking
Support the improvement of administrative and operational processes
Contribute ideas to improve efficiency, accuracy, and customer experience
Support training and knowledge transfer with global Racelogic colleagues as required
Qualification
Required
Proven experience in a sales administration, operations, or business support role
Experience processing customer orders and supporting sales or supply-chain activities
Strong attention to detail and a consistent track record of accurate work
The ability to manage multiple tasks and priorities
Clear and professional written and verbal communication skills
Confidence in dealing with customers and internal stakeholders
A logical, methodical approach to systems, data, and processes
Proficiency in Microsoft Word, Excel, Outlook, and Teams
Experience working with ERP or order management systems
Solid understanding of accounting principles (Accounts Receivable, Invoicing, General Ledger)
A proactive, adaptable mindset and willingness to support a growing business
Benefits
Company-sponsored medical, dental, and vision insurance.
Safe Harbor 401(k) plan with employer contribution.
Vacation allowance, public holidays, and paid sick leave.
A permanent role within a well-established, growing global business.
Work as part of a close-knit US team with strong support from international colleagues.
Company
RACELOGIC
RACELOGIC designs and manufactures electronic systems to measure, record, display, and simulate data from moving vehicles.
Founded in 1992
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Julian Thomas
Managing Director & Founder
Recent News
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2025-11-07
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